Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(K) retirement savings plan with company match
Anniversary pay
discounted shift meals
25% dining discount

Job Description

Red Lobster is a renowned family-owned seafood restaurant chain that has grown over the past fifty years from a single establishment into a network of over 500 restaurants. Known for providing a unique connection to seafood and the coastal dining experience, Red Lobster is more than just a place to eat—it is an integral part of the communities it serves. The company prides itself on hospitality, good food, and creating memorable moments for guests. Its commitment to quality, service, and community values has made it a beloved brand in the restaurant industry. As a company, Red Lobster fosters a welcoming atmosphere not only for its customers but also for its employees, encouraging an environment of growth, opportunity, and teamwork.

The role of Busser/Runner at Red Lobster is a vital position that supports the smooth and efficient operation of the restaurant. This is an entry-level position with weekly pay, competitive wages, and flexible scheduling to accommodate different lifestyle needs. The employment benefits include options for medical, dental, and vision insurance starting at less than $10 per week, life insurance, short-term disability, and voluntary benefits. After one year of service, employees become eligible for a 401(k) retirement savings plan with a company match, reflecting the company’s commitment to long-term employee welfare. Additional perks include anniversary pay for eligible employees, discounted shift meals, and a 25% discount when dining as a guest. One of Red Lobster’s distinguishing features is the focus on offering career opportunities, including training and advancement within the company, so employees can grow professionally while contributing to the restaurant’s success.

As a Busser/Runner, the successful candidate will embrace the company’s dedication to hospitality by welcoming guests with a smile and ensuring a clean, well-prepared dining environment. Duties include setting up workstations, ensuring all necessary silverware and condiments are in place, refilling drinks, and assisting servers with guest needs. The job requires running hot food to guests promptly and efficiently, pre-bussing tables, and maintaining cleanliness standards by clearing dishes, resetting tables, and cleaning seats and floors. Effective communication with servers and kitchen staff is essential to maintain service flow, including signaling when tables are ready and assisting in breaking down dishware in the dish area. The position requires adherence to all food safety and cleanliness standards to ensure a safe dining experience for guests.

Candidates must be capable of fulfilling the physical demands of the job, including bending, reaching, stooping, and lifting items up to 30 pounds safely. The role requires moving about the restaurant freely and standing for shifts lasting 8 to 12 hours. Attention to detail, the ability to multitask in a fast-paced environment, and a strong team-oriented mindset are crucial to succeeding in this position. Red Lobster is committed to providing reasonable accommodations to individuals with disabilities to enable them to perform essential job functions. As part of a diverse and inclusive workplace, Red Lobster emphasizes equal employment opportunities without discrimination based on age, race, sex, religion, or other protected characteristics. Joining Red Lobster means becoming part of a family-like atmosphere with big plans and opportunities for those who want to grow their careers in the restaurant industry.

Job Requirements

  • Must meet the minimum age requirement
  • Authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail
  • Ability to multitask

Job Qualifications

  • Must meet the minimum age requirement
  • Authorized to work in the country
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail
  • Ability to multitask

Job Duties

  • Welcoming every guest into the restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting tables, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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