Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan
Anniversary pay
discounted shift meals
employee dining discount

Job Description

Red Lobster is a renowned family-owned restaurant chain with over fifty years of experience in serving delicious seafood and creating memorable dining experiences. With a presence of over 500 locations, Red Lobster prides itself on being more than just a place to eat; it is a community hub where guests feel welcome and valued. The company embraces its heritage and passion for quality seafood, consistently delivering fresh and flavorful meals that resonate with customers across many communities. Red Lobster is committed to fostering a positive and inclusive workplace environment where employees can thrive and grow in their careers. The restaurant offers flexible scheduling and competitive wages, making it an attractive employer for individuals seeking opportunities in the hospitality and foodservice industry. Employees at Red Lobster benefit from a variety of perks including weekly pay, affordable medical, dental, and vision insurance options, life insurance, short-term disability, voluntary benefits, and a 401(k) retirement savings plan with company matching after one year of service. Additionally, the company rewards longevity with anniversary pay and provides discounted shift meals as well as dining discounts for employees when they are guests at the restaurant. Red Lobster focuses on training and career advancement, encouraging team members to build fulfilling careers within the company.

The role of Busser/Runner at Red Lobster is pivotal in maintaining the high standards of customer service and restaurant cleanliness that guests expect. Individuals in this position play an essential part in creating a positive dining atmosphere by attentively supporting servers and ensuring that guests’ needs are met efficiently. This is a physically demanding job that requires stamina, the ability to lift weight safely, and effective multitasking capabilities. As a Busser/Runner, your responsibilities include greeting and welcoming guests with a warm smile, setting up your station thoroughly for each shift, and keeping the dining area stocked with necessary items such as silverware and condiments. You will refill drinks and pre-bus tables to maintain flow and cleanliness, run hot food to guests promptly, and communicate effectively with hosts and servers about table readiness. Adherence to food safety and cleanliness standards is imperative to ensure guest safety and satisfaction. Clearing dishes, resetting tables, and maintaining a clean dining environment including floors and seats are standard duties. The role requires teamwork, attention to detail, and a proactive approach to supporting fellow staff members in a fast-paced restaurant setting. With plans for future growth and innovation, Red Lobster invites new team members to join its family and contribute to its mission of delivering exceptional seafood dining experiences.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or hospitality setting is a plus
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to multitask effectively
  • Team player mentality
  • Knowledge of food safety practices is beneficial

Job Duties

  • Welcoming every guest into our restaurant with a smile
  • Setting up station for the shift
  • Ensuring silverware and condiments are on the table
  • Refilling drinks and pre-bussing
  • Running hot food to guests when ready in alley
  • Providing guest support for servers as needed
  • Following all food safety and cleanliness standards
  • Clearing dishes from tables, resetting table, and cleaning seats and floors
  • Communicating table readiness
  • Breaking down items in the dish area

Job Criteria

Experience

Entry Level (1-2 years)


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