Red Lobster logo

Busser/Runner

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Flexible Hours
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan
Anniversary pay
Discounted meals
Career development opportunities

Job Description

Red Lobster is a well-established American casual dining restaurant chain known for its expertise in seafood dishes. With a rich history that began over fifty years ago as a family-owned restaurant, Red Lobster has grown to operate more than 500 locations, continuing its mission to provide guests with a special connection to the sea through delicious meals and exceptional service. The company prides itself on being more than just a place to eat - it is a community hub where new friends are made and familiar faces are greeted warmly. Red Lobster's commitment to quality extends beyond food to include fostering a welcoming work environment and career growth opportunities for its employees. This dedication to both customers and staff has helped Red Lobster maintain its reputation as a trusted dining destination across many communities.

The role of Busser/Runner at Red Lobster is integral to ensuring a fantastic dining experience for guests. This position involves supporting the wait staff by maintaining cleanliness, preparing stations, and ensuring all guests receive timely service. Bakers/ Runners warmly greet customers and play a key role in setting a positive tone for their visit. Their responsibilities include preparing their designated work areas for service, ensuring all tables are correctly set with cutlery and condiments, refilling drinks, clearing used dishes, and assisting servers when needed. Additionally, they help maintain food safety standards and cleanliness throughout the dining area. Bussers/Runners also communicate table availability to team members, helping to ensure efficient seating and service flow. This role requires physical stamina, the ability to multitask, and a strong team-oriented mindset to support a smooth and enjoyable dining experience for guests. Employment is offered on a weekly pay schedule and flexible hours are provided to accommodate various schedules. Red Lobster also emphasizes employee wellness through various insurance options including medical, dental, and vision plans available for less than $10 per week, life and disability insurance, and a 401(k) retirement savings plan with employer contributions after one year of service. Employees enjoy discounted meals and ongoing career development opportunities, making this position an excellent entry point into the hospitality industry.

Job Requirements

  • Must meet minimum age requirement and be authorized to work in the United States
  • Ability to bend, reach, stoop, and safely carry up to 30 pounds
  • Capacity to stand for an 8 to 12-hour shift
  • Ability to work in a team with attention to detail and multitask
  • Physical fitness to meet job demands

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or hospitality setting is a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Attention to detail and multitasking abilities
  • Basic knowledge of food safety standards

Job Duties

  • Greet every guest in the restaurant with a smile
  • Prepare the station for the shift
  • Ensure utensils and condiments are set on tables
  • Refill drinks and clear used dishes and glassware
  • Deliver hot food to guests when ready in the hallway
  • Provide assistance to servers with guests as needed
  • Follow all food safety and cleanliness guidelines
  • Clear dishes from tables, reset tables, and clean seats and floors
  • Communicate table availability
  • Separate items in the dishwashing area

Job Criteria

Experience

Entry Level (1-2 years)


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