Busser/Expo at Cold Beers & Cheeseburgers - Cactus

Surprise, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.75 - $15.75

Work Schedule

Flexible

Benefits

Accrual up to 40 hours of PTO

Dining Discounts

Corporate shoe program

competitive pay

flexible scheduling

401(k)

Medical insurance

Dental Insurance

Vision Insurance

Health saving account

Wellness Program

Discount Pet Care Plan

Job Description

Cold Beers & Cheeseburgers and Bourbon & Bones are part of a dynamic restaurant group known for delivering outstanding dining experiences with a focus on quality food, excellent service, and a welcoming atmosphere. Cold Beers & Cheeseburgers specializes in casual dining featuring a wide selection of craft beers and gourmet burgers, while Bourbon & Bones offers a more upscale dining environment with an emphasis on premium bourbon cocktails and high-quality American cuisine. Both establishments pride themselves on creating enjoyable environments where guests can relax, socialize, and enjoy memorable meals. As well-established members of the hospitality industry, these restaurants are committed to hiring passionate individuals who thrive in fast-paced settings and value teamwork, guest satisfaction, and efficiency. Employment within these restaurants typically offers flexible scheduling options and a competitive pay structure suitable for both part-time and full-time team members.

The role of a Busser is integral to the smooth operation of the dining area. As a Busser, you will be responsible for maintaining cleanliness, supporting servers, and ensuring that guests receive prompt and attentive service throughout their visit. This role requires a detail-oriented individual who can work efficiently in a team setting while maintaining a friendly demeanor with guests. Your duties will include clearing and resetting tables quickly to prepare for new guests, assisting in dishwashing tasks to keep utensils and tableware clean and ready, and maintaining cleanliness of floors, counters, and equipment according to health and safety standards. Bussers also support servers with tasks such as refilling beverages and delivering food orders, ensuring a seamless dining experience. You will collaborate closely with hosts and other staff members to support overall restaurant operations and guest satisfaction. A strong knowledge of the menu is expected to provide accurate information and helpful recommendations to guests. Additionally, the role demands adherence to company policies and health regulations to promote a safe work environment. Candidates must be flexible in their availability, willing to work evenings, weekends, and holidays. Experience is valued but not mandatory as training will be provided to motivated individuals. Benefits for this position include competitive pay, dining discounts, flexible scheduling, PTO accrual, and comprehensive health benefits for full-time employees, among others. This is an excellent opportunity for someone looking to grow within the hospitality industry while contributing to a team dedicated to guest satisfaction and operational excellence.

Job Requirements

must be at least sixteen years old
ability to stand for extended periods and lift at least 15 pounds
ability to bend, stoop, and reach during tasks
willing to work flexible hours including evenings, weekends, and holidays
valid food handlers certification
strong interpersonal skills and customer service orientation
ability to learn restaurant POS software such as Aloha, Hot Schedule, and Paylocity
excellent communication skills
attention to detail with a focus on cleanliness
team player willing to support colleagues

Job Qualifications

must be at least sixteen years old
previous experience as a busser or similar role preferred but not required
strong interpersonal and customer service skills
excellent verbal communication skills
ability to learn cash register software such as Aloha, Hot Schedule, Paylocity
keen attention to detail and ability to maintain cleanliness standards
demonstrated ability to work effectively in a team
adaptability to work flexible hours including evenings, weekends, and holidays
valid food handlers certification

Job Duties

clearing and resetting tables promptly and efficiently
assisting in dishwashing duties including sorting and stacking
maintaining cleanliness and sanitization of work areas including floors, counters, and equipment
supporting servers by refilling beverages and delivering food orders
collaborating and communicating effectively with team members to ensure smooth operations
providing friendly and attentive guest interactions including responding to inquiries and special requests
assisting in stocking supplies such as napkins, condiments, and utensils
supporting other team members including servers and hosts as needed
following company policies, procedures, and health and safety regulations
performing other related duties as assigned