Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Westin Solea Carlsbad Resort & Spa is a premier hospitality establishment located in the beautiful coastal city of Carlsbad, California. Renowned for its luxurious accommodations, world-class amenities, and exceptional service, the resort offers guests an unforgettable experience combining comfort, elegance, and a welcoming atmosphere. The resort is operated by Grand Pacific Hotel Services, L.P., a distinguished employer dedicated to maintaining the highest standards of guest satisfaction and employee welfare. Westin Solea Carlsbad Resort & Spa is committed to delivering excellence in every aspect of hospitality, from dining and accommodations to recreational activities and personalized guest services.
The Food and Beverage Busser role at Westin Solea Carlsbad Resort & Spa is essential to maintaining the smooth and efficient operation of the resort's dining outlets. This position focuses on providing friendly, courteous, and efficient quality presentation of food and beverage services to all guests. Bussers play an important part in creating a positive guest experience by ensuring tables are clean, properly set, and promptly reset between guests. They greet guests warmly and assist with beverages and other dining-related needs, contributing significantly to customer satisfaction.
This full-time position requires dedication to cleanliness, attention to detail, and the ability to work effectively in a fast-paced environment typical of the hospitality industry. Employees in this role support the overall dining experience by performing side duties such as stacking trays for stewarding, setting up stations, and maintaining an adequate supply of folded napkins for meal periods. Additionally, bussers are expected to adhere strictly to health and safety standards by performing general cleaning tasks that ensure a safe and sanitary environment.
This role demands good communication skills, the ability to work in varying temperature conditions, and physical endurance to handle prolonged standing, bending, lifting, and moving equipment and trays. The Food and Beverage Busser at Westin Solea Carlsbad Resort & Spa is a vital team member who helps maintain the resort’s reputation for excellence in food service and guest care. Regular attendance and compliance with the resort's policies and standards are critical to success in this role. Employees must be flexible in their schedules to accommodate the cyclical nature of the hospitality industry and attend all scheduled training sessions and meetings.
Joining the team at Westin Solea Carlsbad Resort & Spa offers individuals an opportunity to gain valuable experience in a prestigious hospitality environment with a culture that values professional growth, safety, and outstanding guest service. This role provides a competitive environment for individuals passionate about food and beverage service and who thrive in dynamic, customer-focused settings.
The Food and Beverage Busser role at Westin Solea Carlsbad Resort & Spa is essential to maintaining the smooth and efficient operation of the resort's dining outlets. This position focuses on providing friendly, courteous, and efficient quality presentation of food and beverage services to all guests. Bussers play an important part in creating a positive guest experience by ensuring tables are clean, properly set, and promptly reset between guests. They greet guests warmly and assist with beverages and other dining-related needs, contributing significantly to customer satisfaction.
This full-time position requires dedication to cleanliness, attention to detail, and the ability to work effectively in a fast-paced environment typical of the hospitality industry. Employees in this role support the overall dining experience by performing side duties such as stacking trays for stewarding, setting up stations, and maintaining an adequate supply of folded napkins for meal periods. Additionally, bussers are expected to adhere strictly to health and safety standards by performing general cleaning tasks that ensure a safe and sanitary environment.
This role demands good communication skills, the ability to work in varying temperature conditions, and physical endurance to handle prolonged standing, bending, lifting, and moving equipment and trays. The Food and Beverage Busser at Westin Solea Carlsbad Resort & Spa is a vital team member who helps maintain the resort’s reputation for excellence in food service and guest care. Regular attendance and compliance with the resort's policies and standards are critical to success in this role. Employees must be flexible in their schedules to accommodate the cyclical nature of the hospitality industry and attend all scheduled training sessions and meetings.
Joining the team at Westin Solea Carlsbad Resort & Spa offers individuals an opportunity to gain valuable experience in a prestigious hospitality environment with a culture that values professional growth, safety, and outstanding guest service. This role provides a competitive environment for individuals passionate about food and beverage service and who thrive in dynamic, customer-focused settings.
Job Requirements
- Minimum one year experience in food and beverage
- Possession of current food handlers card
- Ability to communicate effectively in the primary workplace language
- Physical ability to stand for up to four hours and lift up to 50 pounds regularly
- Ability to work varying schedules including weekends and holidays
- Commitment to regular attendance and adherence to company standards
- Compliance with all hotel rules and regulations
Job Qualifications
- One plus years experience in food and beverage
- Experience in bussing at a restaurant of similar size and quality preferred
- Current food handlers card
- Good communication skills both verbal and written
- Basic computational ability
- Ability to speak and understand the workplace language
- Ability to perform physical tasks such as lifting up to 50 lbs and standing for extended periods
Job Duties
- Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties
- Serve water, coffee, beverages, and greet guests by name whenever possible during meal service
- Stack trays properly for efficient unloading for stewarding and ensure safety standards
- Perform set up duties including side stations, storage areas and food staging area
- Perform general cleaning tasks to adhere to health and safety standards
- Fold napkins for meal periods to maintain adequate supply
- Perform other duties such as cleaning unexpected spills and executing special guest requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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