Busser - SOL Cherry Creek

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.27
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexibility
Career growth opportunities
unique culture
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance

Job Description

Xperience Restaurant Group (XRG) is a leading hospitality company known for its commitment to delivering extraordinary dining experiences. Founded on principles of passion, dedication, and exceptional service, XRG operates a diverse portfolio of restaurants that emphasize not only the quality of food but also the atmosphere, guest interactions, and overall satisfaction. The group has earned a reputation for fostering a unique company culture where every team member is valued and encouraged to grow professionally and personally.

At XRG, the team is regarded as the heart of their success, with a focus on creating an environment where hospitality professionals thrive. Their steady recognition as a Certified Top Workplace for five consecutive years exemplifies their dedication to employee satisfaction and positive work culture. The company offers competitive pay, flexible schedules to support work-life balance, and numerous career advancement opportunities, promoting growth from within. Alongside these core offerings, XRG provides benefits such as health insurance, employee dining discounts, financial well-being programs, partner perks, and sick time in eligible states, making it an attractive workplace for hospitality talent.

The Busser role at Xperience Restaurant Group is an essential position focused on maintaining the smooth and efficient flow of restaurant service. As a Busser, your primary responsibility is to ensure that tables are cleared, cleaned, and reset promptly and correctly to maximize table availability and enhance guest experience. You will support food servers in all aspects of guest service, contributing to a seamless dining journey for customers and supporting the overall team efforts.

This role is vital in a fast-paced, high-volume full-service restaurant environment, where team collaboration, attention to detail, and responsiveness are key. As a Busser, you will be expected to maintain cleanliness and organization in assigned areas, promptly address client needs or concerns with a positive attitude, and help replenish stock throughout your shift. You will also assist with opening, running, and closing side work duties and report any equipment breakage or maintenance needs. This hands-on position offers the opportunity to gain valuable experience in guest relations, sanitation, and restaurant operations, making it an excellent stepping stone for growth within the hospitality industry.

The position requires individuals to possess qualities such as proper lifting techniques, effective communication skills, and the ability to work independently or as part of a team. The role involves physical demands such as standing and walking for extended periods, lifting up to 50 lbs, and performing repetitive movements in an environment exposed to various elements like noise, heat, and crowds. Flexibility in working varied shifts, including evenings, weekends, and holidays, is necessary to meet operational needs.

With an hourly pay rate of $16.27 plus tips, this role offers competitive compensation and a range of valuable perks for employees. Joining XRG means becoming part of a family-oriented culture that celebrates growth, teamwork, and passion for hospitality. If you are someone who enjoys working in a dynamic restaurant environment and is eager to contribute to providing unforgettable experiences for guests, the Busser position at Xperience Restaurant Group presents a promising opportunity to advance your career.

Job Requirements

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • 18+ years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of one (1) years related experience
  • Proper lifting techniques
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing

Job Qualifications

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • 18+ years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of one (1) years related experience
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Job Duties

  • Clear and reset tables efficiently before, during and after service periods to turn tables
  • Maintain complete knowledge of table/seat/station numbers and proper table set ups
  • Maintain cleanliness and stock of their assigned areas and side stations
  • Work as a team, assisting all guests’ and team members’ needs and inquiries
  • Ensure that all necessary stock is being replenished during the shift
  • Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Clean and dry spills immediately upon occurrence
  • never leaving spills unattended
  • Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
  • Ensure that any breakage is reported and recorded
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Complete opening/running/closing side work duties as assigned
  • Assist teammates with opening/running/closing side work duties upon request
  • Assists and/or completes additional tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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