Busser - Service Support

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $12.41 - $12.77
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment and dining establishment that stands out by offering a dynamic atmosphere where no two days are the same. Renowned for combining a vibrant mix of food, drinks, and games, Dave & Buster's creates an ideal setting for celebrations and social gatherings. The company is dedicated to providing an unparalleled guest experience that blends fun with exceptional service, making it a popular destination for families, friends, and gaming enthusiasts alike. With flexible schedules, the workplace accommodates a diverse range of employees including students and those balancing multiple jobs. Employees often describe the environment as enjoyable and supportive, emphasizing camaraderie among coworkers. Moreover, Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K plans, and complimentary games, which further enhances the work experience.

The role available is crucial in maintaining the seamless operation of the dining and entertainment services. This position assists bartenders and servers by ensuring cleanliness and readiness of service areas, thus supporting fast, friendly, and accommodating service. The responsibilities include maintaining bus stands, restocking supplies, cleaning, resetting tables, and supporting the overall guest experience by creating a warm and fun atmosphere. The role demands an individual who is proactive, friendly, and able to handle a fast-paced environment with a continuous guest-oriented focus. The position offers flexible shifts which may include days, nights, and weekends, catering to a variety of employee scheduling needs. Ideal candidates demonstrate excellent communication skills and the ability to work well both independently and as part of a team. This job is well-suited for those with or without prior restaurant or bar experience, as long as they possess a positive attitude and a commitment to guest satisfaction. The salary range for this position is approximately $12.41 to $12.77 per hour, reflecting the responsibilities and dynamic nature of the role. Overall, working at Dave & Buster's offers an excellent opportunity to engage in a lively work environment, enjoy great benefits, and be part of a company that values both customer and employee satisfaction.

Job Requirements

  • Work days, nights and/or weekends as required
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift
  • Reach, bend and stoop frequently

Job Qualifications

  • Friendly and customer service oriented
  • Ability to communicate clearly with guests and team members
  • Previous restaurant and/or bar experience preferred but not required
  • Ability to work in a fast paced and noisy environment
  • Ability to work days, nights and/or weekends as required
  • Ability to maintain cleanliness and follow sanitation procedures
  • Ability to assist other team members and work collaboratively

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company’s sanitation procedures
  • Responsible for bus stand cleanliness and stocking
  • Ensure wait stations remain clean
  • Empty trash and spot sweep whenever floor needs it, or when a manager requests
  • Perform opening/closing responsibilities, including party breakdown/duties
  • Restock and prepare supplies for shift change and or close
  • Buss and reset tables
  • Offer assistance to guests by clearing away dishes and glassware, and refilling beverages
  • Assist in party setup
  • Maintain cleanliness of restrooms, including restocking of supplies
  • Clean high chairs and booster chairs
  • Assist other team members as needed or when business needs dictate
  • Be friendly and able to smile a lot while working days, nights and/or weekends as required

Job Criteria

Experience

No experience required


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