Job Overview
Job Description
Frankie & Wally's is a unique Italian-inspired gourmet market and deli located in Coral Gables, Florida. Known for its commitment to craftsmanship, hospitality, and thoughtful execution, this establishment blends specialty retail with a bustling high-volume sandwich and prepared foods program. Frankie & Wally's prides itself on delivering a warm, inviting atmosphere where guests feel valued and cared for. The market offers a carefully curated selection of gourmet products alongside a deli that serves made-fresh sandwiches and prepared dishes, combining convenience with quality. The venue’s vibrant yet comfortable environment attracts both locals and visitors seeking authentic Italian flavors crafted with precision and passion.
The position of Busser / Food Runner at Frankie & Wally's is pivotal in supporting both the front-of-house and kitchen teams to ensure smooth operation and excellent guest experience. This role involves maintaining a clean, orderly dining environment and expediting food delivery efficiently and accurately. As a key player in the service flow, the Busser / Food Runner is responsible for promptly running orders from the kitchen expo to the guests, clearing and resetting tables quickly, and ensuring the dining area meets high standards of cleanliness. The role also involves restocking essential service items such as napkins, cups, water stations, and condiments, as well as periodically checking and maintaining bathroom cleanliness throughout the shift.
Working in a fast-paced environment demands a high level of awareness and initiative. The Busser / Food Runner must anticipate needs both in the dining room and back of house, stepping in proactively to assist teammates during busy periods. This team-oriented approach is essential in sustaining the flow of service and contributing to the overall guest experience. The candidate for this role should embody a detail-oriented attitude and an understanding that exceptional hospitality lives in the small moments, from ensuring a table is promptly cleared to delivering orders with care and urgency.
This role offers an excellent opportunity to grow within a dynamic hospitality environment that values craftsmanship, teamwork, and customer satisfaction. The ideal Busser / Food Runner will be energetic, attentive, and motivated to contribute positively to the team. Joining Frankie & Wally's means becoming a part of a community dedicated to quality food, impeccable service, and an enriching atmosphere. Employment type and compensation details can be discussed upon application, reflecting the value placed on the essential contributions this position offers to the overall success of the establishment.
The position of Busser / Food Runner at Frankie & Wally's is pivotal in supporting both the front-of-house and kitchen teams to ensure smooth operation and excellent guest experience. This role involves maintaining a clean, orderly dining environment and expediting food delivery efficiently and accurately. As a key player in the service flow, the Busser / Food Runner is responsible for promptly running orders from the kitchen expo to the guests, clearing and resetting tables quickly, and ensuring the dining area meets high standards of cleanliness. The role also involves restocking essential service items such as napkins, cups, water stations, and condiments, as well as periodically checking and maintaining bathroom cleanliness throughout the shift.
Working in a fast-paced environment demands a high level of awareness and initiative. The Busser / Food Runner must anticipate needs both in the dining room and back of house, stepping in proactively to assist teammates during busy periods. This team-oriented approach is essential in sustaining the flow of service and contributing to the overall guest experience. The candidate for this role should embody a detail-oriented attitude and an understanding that exceptional hospitality lives in the small moments, from ensuring a table is promptly cleared to delivering orders with care and urgency.
This role offers an excellent opportunity to grow within a dynamic hospitality environment that values craftsmanship, teamwork, and customer satisfaction. The ideal Busser / Food Runner will be energetic, attentive, and motivated to contribute positively to the team. Joining Frankie & Wally's means becoming a part of a community dedicated to quality food, impeccable service, and an enriching atmosphere. Employment type and compensation details can be discussed upon application, reflecting the value placed on the essential contributions this position offers to the overall success of the establishment.
Job Requirements
- High school diploma or equivalent
- Ability to stand and walk for extended periods
- Must be able to lift moderate weight
- Effective time management skills
- Availability to work flexible shifts including weekends
- Basic knowledge of food safety and sanitation practices
- Excellent customer service skills
Job Qualifications
- Energetic and detail-oriented
- Strong communication skills
- Ability to work in a fast-paced environment
- Team player with a proactive attitude
- Prior experience in food service preferred but not required
Job Duties
- Deliver food accurately and efficiently
- Run orders from expo to guests with urgency and care
- Clear and reset tables quickly and properly
- Monitor and maintain cleanliness of the dining room
- Restock napkins, cups, water station, and condiments
- Check and maintain bathroom cleanliness throughout shifts
- Support dish area when needed
- Assist team members proactively during busy periods
Job Criteria
Experience
No experience required
Job Location
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