Busser-Rio Mambo

Xperience Restaurant Group (XRG) is a prominent hospitality company known for its commitment to delivering extraordinary dining experiences. As a multi-concept restaurant group, XRG operates a variety of dining establishments that emphasize not just culinary excellence but also exceptional customer service and vibrant atmospheres. The company has cultivated a culture rooted in passion for hospitality, high standards of service, and a supportive working environment for its team members. Over the years, XRG has earned recognition as a Certified Top Workplace for 5 years running, highlighting its dedication to employee satisfaction and workplace excellence.

At XRG, the foundation of success lies in the dedication of its team members, who are encouraged to bring their passion for hospitality into every interaction. The group believes in fostering an environment where employees can thrive professionally and personally, offering opportunities for career growth, competitive pay, and a balanced work-life schedule. The team culture is unique and vibrant, fueled by core values that distinguish XRG from other hospitality providers. Joining XRG means becoming part of a family where every member is valued and empowered to contribute to memorable guest experiences.

The role of a Busser at XRG is integral to maintaining the smooth operation of the restaurant and ensuring guest satisfaction. The Busser is responsible for efficiently clearing, cleaning, and resetting tables before, during, and after service periods to optimize table turns and restaurant flow. This position supports food servers by assisting in all aspects of guest table service and maintaining cleanliness and stock of assigned areas and side stations. In this fast-paced and high-volume full-service restaurant environment, the Busser plays a crucial role in facilitating an enjoyable dining experience.

Busser duties include maintaining knowledge of table assignments, promptly addressing guest concerns, responding to spills and accidents immediately, and assisting with opening, running, and closing side work tasks. The position requires teamwork, effective communication, and a proactive attitude towards guest needs and restaurant operations. The physical demands include the ability to stand and walk for long periods, safely lift up to 50 pounds, and perform repetitive tasks with endurance and attention to safety protocols.

XRG values the well-being of its employees and offers competitive pay that reflects the dedication and skills of its team members. Flexible work hours are provided to help employees maintain a healthy balance between work and life. Employees also benefit from comprehensive health insurance for full-time team members, sick time in eligible states, and various financial well-being programs including access to credit union benefits. Additional perks include dining discounts for team members and their guests, an employee referral program, and partner discounts on theme parks, travel, apparel, and sports tickets.

By joining the XRG team as a Busser, you become part of an organization that not only emphasizes hospitality excellence but also invests in its people. The company’s core values and career growth opportunities encourage individuals to develop and expand their skills while contributing to a dynamic workplace culture. Whether you are starting a career in hospitality or seeking to grow within a supportive team, XRG offers an inviting platform where passion meets limitless opportunities.