Busser or Runner - High Dive

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and innovative service. As one of the world's largest hotel chains, Marriott International operates a vast portfolio of properties that span from luxury to premium and select-service hotels across numerous countries. Among its distinguished brands is JW Marriott, a luxury segment that embodies elegance, sophisticated service, and a holistic approach to well-being for both guests and associates. JW Marriott properties are situated in iconic gateway cities and exclusive resort destinations, offering guests memorable stays with an emphasis on personal comfort and exceptional hospitality.

This particular role, the Guest Service Support Expert, plays a pivotal part within the food and beverage operations of Marriott Hotels. Unlike conventional food service roles that focus solely on delivering food and drinks, this position is uniquely designed to enhance the entire dining experience for guests. Guest Service Support Experts are integral to the seamless operation of food and beverage outlets, ensuring that every detail—from setting tables to assisting kitchen staff and maintaining a clean and efficient working environment—is managed with care and professionalism.

The role demands a hands-on, proactive approach combined with a warm, service-oriented attitude. Individuals in this position will be continuously active, moving throughout the workspace, which involves standing, walking, and occasionally navigating surfaces that can be uneven or slippery. Physical demands also include lifting and moving objects weighing up to 25 pounds independently and up to 50 pounds with assistance, alongside other physical movements like reaching, bending, and stooping.

Success as a Guest Service Support Expert is not just about performing tasks but embracing Marriott's core values of safety, quality, and professionalism. These associates ensure that every guest interaction feels seamless and enhances the overall hospitality experience. Their role is crucial to supporting the front-of-house operations, guaranteeing that guests receive timely and attentive service.

Education requirements for this role include a high school diploma or equivalent, such as a G.E.D. While previous experience is not mandatory, familiarity with food and beverage environments is considered beneficial. The position is entry-level, without supervisory responsibilities or licensing requirements, making it accessible to those starting their careers in hospitality.

Marriott International strongly emphasizes diversity, inclusion, and equal opportunity within its workforce. The company fosters a workplace culture that values the unique backgrounds and contributions of its associates, ensuring a supportive environment free from discrimination. Joining Marriott is more than employment; it is an opportunity to become part of a global family dedicated to inspiring and engaging guests worldwide.

At JW Marriott, associates experience a work environment like no other, marked by camaraderie, development opportunities, and a focus on holistic well-being. The brand’s legacy stems from its founder J. Willard Marriott and continues to uphold a tradition of genuine, thoughtful service known as "The JW Treatment." This role offers a chance to be part of that legacy, contributing to an unparalleled hospitality experience while growing personally and professionally within a luxury setting. Candidates will find themselves in a role that not only challenges their physical stamina but also nurtures their passion for delivering excellence in guest service at every turn.