SERG Restaurant Group logo

Busser - One Hot Mamas HHI

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.25 - $15.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Meal Allowances
Retirement Plan

Job Description

The SERG Restaurant Group is a distinguished establishment known for its commitment to delivering exceptional dining experiences across its portfolio of restaurants. Renowned for its high standards of service, elegant ambiance, and quality cuisine, The SERG Restaurant Group prides itself on creating a welcoming environment where guests feel valued and cared for throughout their visit. With a focus on professionalism, teamwork, and continuous improvement, the group ensures that every guest interaction reflects their mission of excellence in hospitality.

The role of a Busser at The SERG Restaurant Group is pivotal to maintaining the seamless flow of dining operations and enhancing customer satisfaction. This position involves preparing and maintaining dining areas to provide a clean and comfortable atmosphere for guests. The Busser ensures that tables are properly set and cleared efficiently between courses and after guests leave. Responsibilities include the timely removal of used tableware, replenishing supplies, and promptly addressing spills or cleanliness issues to uphold the restaurant's standards. The Busser also supports servers by assisting with delivering food and beverages, stocking supplies, and communicating effectively with team members to optimize service flow. This position requires attention to detail, the ability to multitask, and a strong service orientation.

Emphasizing teamwork, the Busser at The SERG Restaurant Group actively coordinates with servers, hosts, and kitchen staff to contribute to an excellent guest experience. Additionally, the role offers opportunities for growth and skill development within the restaurant industry. The employment type is typically full-time or part-time, with competitive hourly wages and potential benefits depending on the specific location and tenure. This role is ideal for individuals seeking to build a career in hospitality or contribute positively to a dynamic food service environment. The SERG Restaurant Group fosters an inclusive and supportive workplace culture that values employee input and encourages continuous improvement in service quality and operational efficiency.

Job Requirements

  • Ability to stand and walk for long periods
  • capability to lift and carry heavy trays and dishware
  • must be able to work flexible hours, including nights, weekends, and holidays
  • good communication skills
  • attention to detail

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in a restaurant or food service environment is an asset
  • ability to maintain high cleaning and sanitation standards
  • strong communication and teamwork skills
  • physical stamina to stand, walk, and carry items for extended periods
  • basic knowledge of food safety and hygiene practices

Job Duties

  • Remove used tableware between courses and provide tableware for next course
  • clear and reset tables after guests leave
  • set tables with clean linens, condiments, or other supplies
  • promptly clean table tops, chairs, booths, and the floor under and around tables between guests
  • scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning
  • carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters

Job Criteria

Experience

Entry Level (1-2 years)


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