
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.75 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
meal discounts
Job Description
Eddie Merlot's is a distinguished fine dining restaurant specializing in premium steaks and an exquisite dining experience. Renowned for its elegant atmosphere and exceptional service, Eddie Merlot's prides itself on delivering superior guest service and hospitality. The restaurant has built a strong reputation for providing high-quality meals prepared with fresh ingredients paired with an extensive selection of wines. Eddie Merlot's emphasizes creating memorable dining moments by balancing sophisticated cuisine with attentive and personalized service. As a hospitality-focused establishment, teamwork and communication are key pillars of its success, ensuring every guest feels valued and well cared for throughout their visit.
The role of a Busser at Eddie Merlot's is essential in maintaining the smooth operation of the dining room and enhancing the overall guest experience. Bussers are responsible for setting and resetting tables, replenishing beverages such as water, and serving bread to guests, which are fundamental tasks that contribute greatly to guest satisfaction. Additionally, bussers manage the restocking of clean plates, silverware, and glassware, ensuring that servers can efficiently attend to guests without delay. Working closely with servers, bartenders, and other team members, bussers help maintain a seamless flow of service and uphold the restaurant's high standards of hospitality.
This full-time position involves completing required training modules to stay current with operational procedures and standards. Punctuality, adherence to uniform and appearance requirements, and effective communication with managers about reservations, guest flow, and special events are necessary components of the job. Bussers maintain assigned sections but must also provide assistance across the dining room as needed, exemplifying flexibility and cooperation. Aside from general cleaning and resetting duties, bussers may be tasked with packaging take-home items and delivering them to guests, contributing to a positive guest interaction.
The position demands knowledge of Eddie Merlot's policies related to food handling, sanitation, safety, and liquor regulations to ensure compliance at all times. Part of the role also includes helping during meetings, banquets, and special events scheduled by the restaurant, showcasing the busser’s adaptability to various service environments. Overall, bussers at Eddie Merlot's play a vital role in creating a welcoming atmosphere, supporting the team, and ensuring that guests leave with a delightful dining experience they are eager to revisit.
The role of a Busser at Eddie Merlot's is essential in maintaining the smooth operation of the dining room and enhancing the overall guest experience. Bussers are responsible for setting and resetting tables, replenishing beverages such as water, and serving bread to guests, which are fundamental tasks that contribute greatly to guest satisfaction. Additionally, bussers manage the restocking of clean plates, silverware, and glassware, ensuring that servers can efficiently attend to guests without delay. Working closely with servers, bartenders, and other team members, bussers help maintain a seamless flow of service and uphold the restaurant's high standards of hospitality.
This full-time position involves completing required training modules to stay current with operational procedures and standards. Punctuality, adherence to uniform and appearance requirements, and effective communication with managers about reservations, guest flow, and special events are necessary components of the job. Bussers maintain assigned sections but must also provide assistance across the dining room as needed, exemplifying flexibility and cooperation. Aside from general cleaning and resetting duties, bussers may be tasked with packaging take-home items and delivering them to guests, contributing to a positive guest interaction.
The position demands knowledge of Eddie Merlot's policies related to food handling, sanitation, safety, and liquor regulations to ensure compliance at all times. Part of the role also includes helping during meetings, banquets, and special events scheduled by the restaurant, showcasing the busser’s adaptability to various service environments. Overall, bussers at Eddie Merlot's play a vital role in creating a welcoming atmosphere, supporting the team, and ensuring that guests leave with a delightful dining experience they are eager to revisit.
Job Requirements
- High school diploma or equivalent
- Ability to stand and walk for extended periods
- Ability to lift and carry trays and cleaning supplies
- Must be at least 18 years old
- Ability to communicate effectively in English
- Availability to work nights weekends and holidays
- Willingness to complete required training modules
Job Qualifications
- Previous experience in a similar role preferred
- Ability to work in a fast-paced environment
- Strong communication skills
- Basic knowledge of food safety and sanitation
- Ability to work as part of a team
- Reliable and punctual
- Positive attitude and willingness to learn
Job Duties
- Complete and pass required training modules both initial and ongoing
- Know your work schedule for the week arrive at work on time and meet standards for uniform and professional appearance
- Communicate with manager to understand reservations guest flow large parties and special event needs
- Set up station and dining room in accordance with standard procedures
- Maintain an assigned dining room section but be available to help in other sections as needed
- Bake bread
- Serve bread and butter and provide refills
- Keep water glasses filled
- Follow standards for table maintenance and removal of dishes glassware and silverware
- Correctly package take-home items and deliver them to guests
- Thank guests for dining with us and invite them to return when appropriate
- Bus set and re-set tables according to specifications
- Perform side duties closing duties and other related duties as assigned by manager
- Maintain service stations in a clean and orderly manner throughout the shift
- Be knowledgeable enough about Eddie Merlot's to provide basic information to guests
- Follow policies procedures standards and performance expectations related to liquor food handling sanitation and safety
- Communicate information regarding guest requests complaints and ideas for improvement to managers
- Work meetings banquets and special events as scheduled
- Maintain a good team-work environment by assisting other team members with their station duties and sidework
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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