Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $15.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, boasting an extensive footprint with 43 destinations across North America. The company is recognized for its innovative approach that incorporates online sports betting and iCasino through theScore Bet Sportsbook and Casino. PENN Entertainment is not only focused on delivering enjoyment and excitement to its customers but also prides itself on its commitment to diversity, sustainability, and fostering a supportive workplace culture that values every individual. By emphasizing growth opportunities, wellness programs, and competitive Total Rewards packages, PENN Entertainment ensures its team members are set up for success and continued career advancement in a dynamic and fast-paced industry. The company’s culture encourages fun, collaboration, and a dedication to helping guests have the best possible experience while maintaining high standards of operational excellence and team safety.
The role offered is an integral part of the guest experience team, emphasizing quality customer service and operational efficiency. As a part of the entertainment and hospitality segment within PENN Entertainment, this position offers the opportunity to work alongside diverse and enthusiastic coworkers who are dedicated to creating memorable dining experiences for guests. The position involves assisting servers with guests’ dining needs, ensuring dining areas are spotless and ready for new patrons while supporting a smooth and effective service workflow. The role requires a commitment to safety, adherence to company policies, and an eagerness to contribute to a team environment where every member's contribution is valued.
This opportunity is ideal for individuals looking to enter or continue their career in the entertainment and hospitality fields, providing access to a company that supports professional growth, values employee well-being, and offers a comprehensive benefits package, including day-one medical coverage, 401(k) matching, paid time off, and annual performance bonuses. The position demands flexibility as schedules may include nights, weekends, holidays, and overtime, which aligns with the vibrant and unpredictable nature of the entertainment industry. Candidates will find a workplace that champions both personal and professional development, endorsing equal opportunity employment and a commitment to inclusivity. Joining PENN Entertainment means becoming part of a forward-thinking company that is changing the landscape of entertainment and hospitality, committed to making fun and memorable experiences accessible to all.
The role offered is an integral part of the guest experience team, emphasizing quality customer service and operational efficiency. As a part of the entertainment and hospitality segment within PENN Entertainment, this position offers the opportunity to work alongside diverse and enthusiastic coworkers who are dedicated to creating memorable dining experiences for guests. The position involves assisting servers with guests’ dining needs, ensuring dining areas are spotless and ready for new patrons while supporting a smooth and effective service workflow. The role requires a commitment to safety, adherence to company policies, and an eagerness to contribute to a team environment where every member's contribution is valued.
This opportunity is ideal for individuals looking to enter or continue their career in the entertainment and hospitality fields, providing access to a company that supports professional growth, values employee well-being, and offers a comprehensive benefits package, including day-one medical coverage, 401(k) matching, paid time off, and annual performance bonuses. The position demands flexibility as schedules may include nights, weekends, holidays, and overtime, which aligns with the vibrant and unpredictable nature of the entertainment industry. Candidates will find a workplace that champions both personal and professional development, endorsing equal opportunity employment and a commitment to inclusivity. Joining PENN Entertainment means becoming part of a forward-thinking company that is changing the landscape of entertainment and hospitality, committed to making fun and memorable experiences accessible to all.
Job Requirements
- Must be at least 18 years of age
- high school diploma/GED or equivalent work experience
- must possess excellent interpersonal skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
Job Qualifications
- High school diploma/GED or equivalent work experience
- must possess excellent interpersonal skills
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
Job Duties
- Assist server with guests' dining experience
- responsible for clearing all tables and resetting in accordance with department standards
- monitor tables to assess guests' needs
- anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area
- restock and clean assigned station at the end of each shift in accordance with department standards
- maintains cleanliness of designated areas as directed in accordance with established department standards
- participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
- meet department uniform, appearance and grooming requirements
- must adhere to regulatory, department and company policies
- perform all job duties in a safe and responsible manner
- perform other job related and compatible duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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