Busser

Ema is a distinctive Mediterranean restaurant located in Chicago's vibrant River North neighborhood, renowned for its culinary excellence and creative dining experience. Showcasing the innovative California-inspired Mediterranean cuisine of Chef CJ Jacobson, Ema offers a unique dining atmosphere focused on fresh, local produce, exotic spices, and ingredients that highlight the rich flavors of the Mediterranean region. The restaurant operates for weekday lunch and dinner as well as weekend brunch, and its menu features mezze-style small plates designed for sharing. Guests are treated to signature dishes including Hummus, Charred Eggplant Spread, House-made Labneh and Stracciatella, Green Falafel, Grilled Octopus, and Chicken Kefta Kebabs. Complementing the food menu is a carefully curated bar program that includes a wine list featuring selections sourced from the Mediterranean coastline, surrounding islands, California producers, and bespoke handcrafted cocktails, including a Reserve cocktail menu.

Ema is part of the Lettuce Entertain You enterprise, a nationally recognized group managing over 100 restaurants known both for exemplary food and outstanding service. The company is dedicated to fostering a vibrant and supportive work environment that nurtures passion, creativity, and ambition. Employees enjoy substantial career development opportunities, including continuous training, growth prospects, and comprehensive benefits designed to enhance their professional journey and personal well-being.

The role of a Busser at Ema is vital to the restaurant's mission of providing an exceptional guest experience. Bussers work alongside the service team to maintain the flow of service by keeping the dining area clean and organized, resetting tables promptly, managing the transportation of dirty dishes, and assisting with barista duties as needed. This position demands a candidate with strong teamwork capabilities, excellent organizational skills, and attentiveness to detail. A successful Busser is capable of multitasking efficiently in a fast-paced, sometimes stressful environment while maintaining a positive and professional demeanor. Physical stamina is necessary as the job requires the ability to stand and walk throughout an entire shift, move chairs, tables, and carry weights of up to 50 pounds safely.

Bussers also play a crucial role in guest relations, greeting customers warmly, anticipating their needs, and responding to any concerns with patience and courtesy. The job includes following strict safety and sanitation protocols, managing food allergy procedures, and supporting the service team to exceed guest expectations consistently. This position is ideal for individuals eager to contribute to a team-oriented restaurant environment and who are looking to grow within a reputable hospitality company that values diversity, creativity, and employee wellbeing.