Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
free game play

Job Description

Topgolf is a leading global sports and entertainment community known for its innovative approach to combining golf, entertainment, and social experiences in a fun and engaging atmosphere. Located in Montebello, California, the venue is part of a dynamic network of locations that strive to bring people together through the power of play, connection, and creativity. Topgolf offers a vibrant and inclusive workplace where individuals are encouraged to express their individuality, foster teamwork, and deliver exceptional experiences to every guest who walks through the door. With a culture rooted in fun, excellence, and caring, Topgolf is committed to creating an environment where employees, known as Playmakers, can grow their careers while making a meaningful impact on both customers and their teams.

The role of Service Support Playmaker at Topgolf Montebello is an exciting hourly position designed for enthusiastic and dedicated individuals who thrive in fast-paced, collaborative settings. This role focuses on delivering excellent customer service by ensuring players have everything they need to enjoy their experience fully. Whether greeting players with a welcoming smile, efficiently delivering food and beverages, or maintaining cleanliness and organization in service areas, the Service Support Playmaker is essential to the smooth operation and overall guest satisfaction. The position offers competitive hourly wages starting at $16.90 with tip eligibility, making it an attractive opportunity for both part-time and full-time job seekers.

Employees in this role will benefit from a range of perks including free game play, discounted food and retail items, health benefits such as medical, dental, and vision coverage, 401(k) with company match, and access to a free mental well-being platform for those who qualify. Flexible scheduling options are available, including day, night, and weekend shifts, catering to various lifestyle needs. Career growth is highly encouraged within Topgolf, with numerous examples of employees advancing to leadership positions within the company thanks to its strong commitment to promoting from within.

Physical stamina and a positive attitude are crucial for success in this role, as it involves standing for long periods, lifting up to 50 pounds, and performing various active tasks throughout the shift. The environment is lively and sometimes high-volume, requiring the ability to remain calm and focused while contributing to a team-oriented culture built on the core values of Fun, One Team, Excellence, Courage, and Caring. This is an excellent job for candidates who enjoy dynamic workdays where no two shifts are exactly alike and who take pride in helping create memorable experiences in a safe and enjoyable setting.

Overall, working at Topgolf Montebello as a Service Support Playmaker is not just a job but an opportunity to be part of a passionate community that values energy, dedication, and a love for making others smile. The company embraces diversity and equal opportunity, ensuring a respectful and inclusive workplace where everyone can contribute and succeed. With a blend of competitive pay, valuable benefits, career advancement potential, and a playful culture, this position is ideal for individuals looking to grow professionally while engaging in a fun and rewarding environment.

Job Requirements

  • Minimum age of 16 years
  • ability to work flexible shifts including days, nights, and weekends
  • ability to lift and move items up to 50 pounds
  • capable of standing and walking throughout entire shift
  • able to perform physical tasks including bending, stooping, and carrying
  • demonstrate a positive and team-focused attitude
  • legally authorized to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in hospitality or entertainment is a plus but not required
  • strong customer service skills
  • ability to work in a fast-paced, team-oriented environment
  • positive attitude with excellent communication skills
  • physical ability to lift up to 50 pounds and be on feet for extended periods
  • commitment to safety and cleanliness standards

Job Duties

  • Greet every player with a smile and friendly energy
  • deliver food and drinks to bays efficiently ensuring every player has what they need
  • assist in preparing non-alcoholic beverages
  • maintain clean and stocked service areas
  • bus bays and tables
  • fold napkins to Topgolf standards
  • support team members by restocking stations and helping on the tee line
  • keep common areas clean and safe
  • adhere to safety and sanitation standards
  • live Topgolf core values of fun, one team, excellence, courage, and caring

Job Criteria

Experience

No experience required


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