Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail company, known for offering a unique combination of delicious food, warm hospitality, and charming retail stores. Established in 1969, Cracker Barrel has grown to become a national favorite, boasting more than 70,000 team members nationwide. With locations across the United States, the company prides itself on creating a welcoming environment where guests can gather to enjoy plentiful servings of classic Southern cuisine and discover unique gift items and home decor in their on-site stores. The company’s commitment to quality extends beyond its food to the supportive work environment it cultivates. Cracker Barrel emphasizes the importance of teamwork, respect, and a culture of belonging, making it a desirable place to work for individuals seeking career growth and a positive workplace culture. As an equal opportunity employer, Cracker Barrel welcomes qualified applicants from all backgrounds and is dedicated to creating an inclusive environment for its employees.

The role of Busser at Cracker Barrel is an entry-level position that plays a crucial part in shaping the guest dining experience. As a Busser, you will be the first to greet guests indirectly by ensuring their table is clean, comfortable, and inviting, setting the stage for memorable dining moments. This role involves more than just clearing tables – it is about keeping the dining area organized and running smoothly alongside the broader dining room team. Bussers spot what needs to be done, proactively jump in to assist, and maintain a purposeful pace to contribute to the team’s overall success. The position welcomes individuals with no prior restaurant experience, as comprehensive training will be provided to equip you with the necessary skills and knowledge. Working as a Busser offers opportunities to develop hospitality skills, interact with guests, and grow within a supportive team environment. In return, Cracker Barrel offers competitive pay with the option for same-day pay access and a wide range of benefits starting from the first day, including health insurance, paid vacation, and participation in development programs. Employees enjoy various perks such as discounts on food and retail goods, participation in a 401k plan with company matching, and stock purchase opportunities. This role is ideal for motivated individuals who appreciate a team-first culture and are excited to contribute to a company that values its people and their growth.

Job Requirements

  • Ability to perform physical tasks such as standing, walking, and lifting
  • Availability to work flexible hours including weekends and holidays
  • Willingness to learn and follow company policies and procedures
  • Must be at least 16 years of age
  • Capable of multitasking and maintaining attention to detail
  • Commitment to providing excellent customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is a plus but not required
  • Ability to work efficiently in a fast-paced environment
  • Strong communication and teamwork skills
  • Reliable and punctual with a positive attitude

Job Duties

  • Greet and welcome guests by ensuring tables are clean, comfortable, and ready for new diners
  • Clear and reset tables efficiently to maintain a smooth dining flow
  • Assist servers and other dining room staff as needed to enhance guest experience
  • Spot and address areas needing attention or cleanliness proactively
  • Maintain organized and clean dining and service areas
  • Work collaboratively with team members to meet service standards and guest needs
  • Follow all health and safety guidelines

Job Criteria

Experience

No experience required


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