Job Overview

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Employment Type

Full-time
Part-time
diamond

Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel Old Country Store is a renowned American chain of combined restaurant and gift stores with a distinctive Southern country theme. Since being established in 1969, Cracker Barrel has grown to operate hundreds of locations throughout the United States, employing over 70,000 team members nationwide. The company is well-known for its warm, welcoming atmosphere where guests can enjoy delicious, homemade-style food, shop for unique gifts, and reconnect with family and friends. The brand's core values emphasize hospitality, community, and pride in work, making it a cherished destination for diners and shoppers alike. Cracker Barrel takes seriously the idea that 'you are the company you keep,' believing that every employee plays a significant role in the guest experience and the overall success of the business. The company fosters a culture where teamwork and collaboration are fundamental, ensuring that each team member feels valued and supported from day one.

The Busser role at Cracker Barrel is an essential part of the dining experience. Bussers are responsible for maintaining the cleanliness and readiness of the dining area, helping set the tone for hospitality the moment guests arrive. This position goes beyond simply clearing tables; it involves resetting the stage for new memories and excellent guest experiences. Busser team members work closely with servers and other dining room staff to make sure that operations run smoothly and guests have an enjoyable visit. This is an entry-level position that welcomes individuals with no prior restaurant experience; comprehensive training is provided to equip new hires with the skills they need to succeed. As part of a supportive work environment, employees receive competitive pay, access to health insurance on their first day, vacation time, and numerous development opportunities including training programs and a 401k plan with company matching. The company prides itself on fostering a culture of belonging through recognition programs, onboarding, and ongoing team events. Additionally, employees enjoy unique discounts on Cracker Barrel food, retail items, travel perks, and more. If you are someone who takes pride in making things better, is organized, and enjoys working as part of a team, the Busser position at Cracker Barrel offers a fulfilling and rewarding entry into the hospitality industry where you can grow and thrive.

Job Requirements

  • No prior restaurant experience required
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Ability to stand for long periods and carry trays
  • Positive attitude and willingness to learn
  • Good communication skills
  • Ability to work as part of a team
  • Must be at least 16 years old

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or customer service is a plus but not required
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Team-oriented mindset with a positive attitude
  • Ability to stand and walk for extended periods
  • Basic knowledge of sanitation and food safety practices

Job Duties

  • Greet and assist guests as needed
  • Clear and sanitize tables and dining areas
  • Reset tables quickly and efficiently for new guests
  • Support servers and dining staff by refilling drinks and delivering food when required
  • Maintain cleanliness and organization of the dining room and service areas
  • Assist with setting up dining areas before service times
  • Work collaboratively with team members to provide outstanding guest service

Job Criteria

Experience

No experience required


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