Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.04 - $21.04
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Work Schedule

Flexible
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Benefits

flexible schedules
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
short-term disability insurance
401K with company match
Paid Time Off
associate discounts
Referral Bonus
Career development opportunities

Job Description

Panda Restaurant Group is a leading Asian dining company and the largest family-owned American Chinese restaurant concept in the United States. Founded in Glendale, California, Panda has grown to operate nearly 2,800 locations globally, including the original Panda Inn fine dining restaurants, Panda Express fast-casual eatery, and Hibachi San, a Japanese grill concept. The company is family owned and operated by founders Andrew and Peggy Cherng, who continue to uphold a mission focused on delivering exceptional Asian dining experiences while fostering a positive and inspiring work environment for their employees. Panda strongly values its associates, investing in their growth and well-being, which fuels the restaurant's strong operational excellence and customer satisfaction. This commitment is reflected in the company’s five core values: Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda offers flexible schedules, competitive pay, and a variety of benefits, emphasizing career advancement from entry-level opportunities to management roles.

The Busser position at Panda Restaurant Group plays a vital role in supporting servers to ensure guests receive exceptional service from the moment they are seated until they leave. As a busser, your responsibilities include clearing and resetting tables according to Panda standards, assisting guests by refilling water and serving hot tea, and helping maintain a smooth table turnover process. The role demands attentiveness to details such as properly setting tables with silverware and condiments, and care when handling dishes and beverages to provide a pleasant dining experience. Bussers are also responsible for keeping the dining area clean, monitoring guest satisfaction, identifying any potential issues, restocking supplies, and assisting with light janitorial duties. This role is essential for maintaining the high operational standards of the restaurant while ensuring guests are welcomed and taken care of promptly.

Panda offers competitive wages ranging from $18.04 to $21.04 per hour, with individual pay determined by factors such as location and experience. Beyond pay, Panda supports its associates with benefits such as medical, vision, and dental insurance; flexible spending accounts; a 401K with company match; paid time off including vacation and sick leave; associate discounts; and referral bonuses. They also provide hands-on, paid training and leadership development opportunities, encouraging growth into management. The company fosters an inclusive and supportive culture, complying fully with federal, state, and local laws around employment opportunities and accommodations. Whether you are seeking your first job or a stepping stone to a long-term career, Panda Restaurant Group offers a vibrant and rewarding work environment where you can thrive and grow professionally.

Job Requirements

  • Ability to stand for long periods
  • ability to lift up to 50 pounds
  • effective verbal communication skills
  • ability to work in a fast-paced environment
  • ability to adapt to changing priorities
  • maintain safety awareness
  • must be able to perform light janitorial duties
  • availability to work flexible schedules
  • must meet eligibility requirements for employment and benefits

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in a restaurant or food service setting helpful but not required
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • teamwork-oriented mindset
  • attention to detail in maintaining cleanliness and service standards
  • ability to handle multiple tasks efficiently

Job Duties

  • Clear and reset tables according to Panda standards
  • prepare and serve ice water and hot tea to guests
  • assist servers in serving guest orders as needed
  • remove plates and silverware from tables promptly
  • assist with monitoring guest satisfaction and report issues to servers
  • set up workstations and replenish supplies for servers
  • maintain cleanliness and safety of dining and restroom areas
  • complete all opening, ongoing, and closing side work
  • work diligently to prevent breakage and loss
  • communicate effectively with servers while serving guests

Job Criteria

Experience

Entry Level (1-2 years)


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