Busser

Highgate Hotels is a globally recognized real estate investment and hospitality management company with over 30 years of industry expertise. Managing an impressive portfolio exceeding $15 billion in assets, Highgate boasts more than 400 hotels across key regions including North America, Europe, the Caribbean, and Latin America. The company specializes in the development and management of lifestyle hotel brands, legacy brands, and independent resorts, combining innovative hospitality management practices with sophisticated digital tools such as advanced revenue management systems to predict market trends and enhance asset value. Highgate’s leadership team comprises seasoned hospitality professionals who have built a reputation for excellence in property planning, development, recapitalization, and disposition. Their comprehensive approach positions Highgate as a preferred partner for prominent hotel owners and major brands worldwide.

The role of Outlet Busperson is offered on an hourly employment basis at one of Highgate’s distinguished properties, the Kimpton Miralina Resort in Arizona. This resort is renowned for an authentic desert experience, offering expansive grounds of 40 lush acres and 50,000 square feet of versatile event space. Guests enjoy amenities such as five pools, a full-service salon and day spa, championship golf nearby, and architecture inspired by Spanish Mission style. The Outlet Busperson is a vital member of the resort’s food and beverage team, responsible for supporting servers by ensuring tables are clean, organized, and properly set with fresh china, glassware, silverware, and linens throughout service periods.

This role demands exceptional attention to detail and guest service skills to maintain the highest standards of cleanliness and service quality. Responsibilities include efficiently clearing and resetting tables, assisting in refilling beverages, cleaning and stocking work areas, and occasionally providing direct service to guests. The Outlet Busperson also completes necessary opening and closing duties, handles guest requests promptly, and supports fellow employees to ensure smooth operations during all meal periods. This position requires physical stamina and flexibility, including the ability to stand for extended periods and lift heavy items as needed.

Being effective in communication, multitasking, and problem-solving is essential in this role as is exhibiting a warm and friendly demeanor when interacting with guests and team members. Highgate values employees who demonstrate initiative, maintain professionalism, and uphold the company’s high standards of appearance and conduct. The Outlet Busperson plays a critical role in delivering memorable guest experiences at the Kimpton Miralina Resort by contributing to a welcoming and impeccable dining environment. Overall, this opportunity presents a valuable career step for those interested in hospitality, offering exposure to a prestigious global brand and a motivating work atmosphere that supports growth and excellence.