Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.75 - $15.50
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Work Schedule

Standard Hours
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Benefits

40% dining privilege
health benefits
Fun and fast-paced environment
Open-door communication
Career advancement opportunities

Job Description

Miller's Ale House is a renowned restaurant chain committed to providing guests with a memorable dining experience through exceptional service, high-quality food, and a welcoming atmosphere. Established with the focus on creating a lively, fast-paced, and fun environment, Miller's Ale House combines a strong sense of community and dedication to excellence within the hospitality industry. The restaurant is known for its commitment to open-door communication and offering opportunities for career advancement, making it a preferred employer for individuals passionate about customer service and teamwork.

The role of a Busser at Miller's Ale House is an essential part of the guest experience. As a Busser, you play a vital part in ensuring that every guest is welcomed into a clean, comfortable dining space where all their needs are promptly met. From maintaining table cleanliness to assisting servers with delivering beverages and food, the Busser contributes significantly to creating a positive and inviting environment for guests. This position requires someone who is punctual, reliable, and willing to embody the company's values of integrity and a relentless drive for excellence.

In this role, you will be responsible for working closely with team members across front-of-house functions to guarantee that the highest level of customer service is consistently delivered. This includes greeting guests, clearing and resetting tables, supporting servers with drink refills and food delivery, and ensuring work areas adhere to strict sanitation standards. Miller’s Ale House provides a nurturing work environment where your efforts directly impact the quality of each guest's visit, making the role both rewarding and pivotal.

This position offers substantial perks including a 40% dining privilege, comprehensive health benefits, and the chance to build a career in a fast-growing company. If you thrive in dynamic, fast-paced settings, enjoy multitasking, and are eager to provide exceptional guest experiences, the Busser role at Miller’s Ale House is an excellent opportunity to grow professionally while working in a supportive and fun atmosphere.

Job Requirements

  • Arrives to work on time as scheduled and ready to work
  • follows company policies including time recording and end-of-shift prompts
  • interacts with guests using company service standards
  • works with team members to fulfill guest needs promptly
  • assists servers and hosts as needed
  • maintains cleanliness and sanitation standards
  • must be at least 18 years old unless state law dictates otherwise

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a restaurant or hospitality setting preferred
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • positive attitude and team player
  • ability to stand for extended periods
  • knowledge of food safety and sanitation practices

Job Duties

  • Makes sure dining areas are clean and comfortable for guests
  • assists host/hostess in greeting and seating guests
  • helps servers by making and delivering non-alcoholic beverages
  • provides guests with non-alcoholic drink refills
  • assists in running food to guests adhering to food handling guidelines
  • responds immediately to guests’ requests and inquiries
  • performs table quality check back to ensure guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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