
Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Comprehensive health insurance
Paid sick leave
meal discounts
Employee assistance program
flexible schedule
growth opportunities
Closed Holidays
Job Description
Out West Restaurant Group stands as the largest franchisee of Outback Steakhouse in the United States, representing a significant presence in the American casual dining sector. Outback Steakhouse, an iconic Australian-themed restaurant that has been serving customers since March 1988, prides itself on delivering high-quality food paired with a distinctly fun dining experience. The company embraces a culture of respect, camaraderie, and enthusiasm that fosters success through its commitment to guests and employees alike. The organization refers to its employees affectionately as "Outbackers," emphasizing a sense of family, inclusivity, and dedication to the customer experience. As a leader in the franchise world, Out West Restaurant Group has earned recognition such as the Monitor 200 Award for ranking in the Top 50 Franchisees in the U.S. for four consecutive years and the International Franchise Association's Franchisee of the Year Award in 2022 for local community service excellence. The group actively contributes to nonprofits like California Care and CORE, showcasing its commitment to supporting restaurant employees and their families through challenging times.
This position is an hourly, non-exempt role that offers the chance to join a dynamic team that values fun, career growth, and the opportunity to make lasting impressions on guests. The role of an Outbacker is pivotal to maintaining the restaurant's reputation for the AUS-SOME dining experience. The responsibilities include bussing, cleaning, and resetting tables, ensuring all guest areas are clean and orderly, and providing friendly service conducive to an enjoyable dining atmosphere. Employees gain a broad understanding of the menu to assist and recommend offerings confidently and contribute to a hospitable, team-oriented environment. The role requires handling various duties such as answering phones and supporting overall restaurant operations to meet fluctuating business demands.
Furthermore, this role comes with attractive benefits that underscore the company's commitment to employee well-being. These include comprehensive health insurance plans covering medical, dental, and vision for eligible employees, paid sick leave in line with California laws, meal discounts, and an employee assistance program. The employer promotes a work-life balance by closing the restaurant on Thanksgiving and Christmas Day, allowing employees to spend time with loved ones. A flexible schedule, growth opportunities through leadership programs, and a supportive culture recognize hard work and perseverance, creating pathways for career advancement within the organization. Out West Restaurant Group abides by California wage laws, protects employee rights, and aims to provide a fair and respectful work environment with equal opportunity at its core.
This role is ideal for individuals who thrive in fast-paced settings, have strong teamwork skills, and a passion for delivering excellent customer experiences in a restaurant environment. Employees should be comfortable meeting physical job demands such as lifting up to 30 pounds, standing for extended periods, and working in varying environmental conditions. The company fosters a learning environment where employees are trained to succeed and grow, further underpinning its motto to treat people 'Just Right' to ensure mutual success. Overall, working with Out West Restaurant Group represents a unique opportunity to be part of a well-regarded and expansive hospitality brand dedicated to excellent service and employee development.
This position is an hourly, non-exempt role that offers the chance to join a dynamic team that values fun, career growth, and the opportunity to make lasting impressions on guests. The role of an Outbacker is pivotal to maintaining the restaurant's reputation for the AUS-SOME dining experience. The responsibilities include bussing, cleaning, and resetting tables, ensuring all guest areas are clean and orderly, and providing friendly service conducive to an enjoyable dining atmosphere. Employees gain a broad understanding of the menu to assist and recommend offerings confidently and contribute to a hospitable, team-oriented environment. The role requires handling various duties such as answering phones and supporting overall restaurant operations to meet fluctuating business demands.
Furthermore, this role comes with attractive benefits that underscore the company's commitment to employee well-being. These include comprehensive health insurance plans covering medical, dental, and vision for eligible employees, paid sick leave in line with California laws, meal discounts, and an employee assistance program. The employer promotes a work-life balance by closing the restaurant on Thanksgiving and Christmas Day, allowing employees to spend time with loved ones. A flexible schedule, growth opportunities through leadership programs, and a supportive culture recognize hard work and perseverance, creating pathways for career advancement within the organization. Out West Restaurant Group abides by California wage laws, protects employee rights, and aims to provide a fair and respectful work environment with equal opportunity at its core.
This role is ideal for individuals who thrive in fast-paced settings, have strong teamwork skills, and a passion for delivering excellent customer experiences in a restaurant environment. Employees should be comfortable meeting physical job demands such as lifting up to 30 pounds, standing for extended periods, and working in varying environmental conditions. The company fosters a learning environment where employees are trained to succeed and grow, further underpinning its motto to treat people 'Just Right' to ensure mutual success. Overall, working with Out West Restaurant Group represents a unique opportunity to be part of a well-regarded and expansive hospitality brand dedicated to excellent service and employee development.
Job Requirements
- Ability to lift, carry or move up to 30 lbs
- able to work in hot and cold environments
- ability to walk and stand for extended periods up to 8 hours
- frequent bending, reaching, kneeling, squatting, and stooping
- manual dexterity to handle glassware, utensils and technology systems
- ability to move quickly in a fast-paced environment
- visual ability including distance, close, color, depth and peripheral in low or dim lighting
- ability to perform essential job functions with or without accommodation
- Responsible Beverage Service Certification for California employees within 60 days of start
- compliance with employment eligibility verification (E-Verify)
- adherence to California labor laws
Job Qualifications
- High school diploma or equivalent preferred
- prior restaurant or customer service experience preferred
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- knowledge of food safety and sanitation practices
- ability to handle fast-paced work environment
- customer-focused attitude
Job Duties
- Bus, clean, and properly reset tables
- address cleanliness or service needs in public areas
- provide menu knowledge and recommend products
- answer phones promptly and professionally
- support all restaurant areas as business needs arise
- commit to safe food handling and sanitation standards
- ensure teamwork to enhance guest experience
Job Criteria
Experience
No experience required
Job Location
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