Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
meal benefits
flexible schedule
Job Description
We are a franchise group operating nine Ruth's Chris Steak House locations across North Carolina, Maryland, and New Jersey. Ruth's Chris Steak House is renowned for its fine dining experiences, specializing in premium steaks and exceptional hospitality. Our franchise is committed to delivering outstanding service and a memorable dining experience to all our guests. With a well-established reputation for quality and excellence, we attract guests who appreciate superior food, attentive service, and a welcoming atmosphere. We believe in fostering a positive work environment where team members can grow professionally while contributing to delivering the best guest experience possible.
Currently, we are seeking dedicated Front of House (FOH) team members to join our vibrant team. This role involves working full-time or part-time, depending on your availability, and requires flexibility, including nights, weekends, and holiday shifts. FOH team members play an essential role in the guest experience, acting as the face of our restaurant as they engage with guests, ensure timely service, and maintain the highest standards of cleanliness and hospitality.
Employees in FOH positions are expected to arrive on time, in the proper uniform, and demonstrate excellent personal hygiene and cleanliness throughout their shifts. Each shift begins with the assignment of stations, where team members perform opening duties and support each other by practicing teamwork to create a seamless dining environment. Communicating effectively with fellow team members and management is crucial, especially when addressing any guest concerns, to uphold Ruth's Chris Steak House's reputation for superior service.
The role requires a commitment to our service standards as detailed in our RCSH Employee Training Packet. FOH team members are responsible for setting up and restocking service stations, serving guests promptly with water, bread, and beverages, removing and resetting tables efficiently, and following all operational guidelines closely. This hands-on position demands attention to detail, a friendly attitude, and a proactive approach to delivering plus one service — going beyond basic expectations to delight our guests.
Whether you are starting your career in the hospitality industry or bringing previous experience, working with our team offers an opportunity to develop strong customer service skills and be part of a respected franchise group. We value enthusiasm, dedication, and the desire to contribute positively to the dining experience of our guests. If you are passionate about hospitality and thrive in a fast-paced, team-oriented environment, this position at Ruth's Chris Steak House is an excellent fit for you.
Currently, we are seeking dedicated Front of House (FOH) team members to join our vibrant team. This role involves working full-time or part-time, depending on your availability, and requires flexibility, including nights, weekends, and holiday shifts. FOH team members play an essential role in the guest experience, acting as the face of our restaurant as they engage with guests, ensure timely service, and maintain the highest standards of cleanliness and hospitality.
Employees in FOH positions are expected to arrive on time, in the proper uniform, and demonstrate excellent personal hygiene and cleanliness throughout their shifts. Each shift begins with the assignment of stations, where team members perform opening duties and support each other by practicing teamwork to create a seamless dining environment. Communicating effectively with fellow team members and management is crucial, especially when addressing any guest concerns, to uphold Ruth's Chris Steak House's reputation for superior service.
The role requires a commitment to our service standards as detailed in our RCSH Employee Training Packet. FOH team members are responsible for setting up and restocking service stations, serving guests promptly with water, bread, and beverages, removing and resetting tables efficiently, and following all operational guidelines closely. This hands-on position demands attention to detail, a friendly attitude, and a proactive approach to delivering plus one service — going beyond basic expectations to delight our guests.
Whether you are starting your career in the hospitality industry or bringing previous experience, working with our team offers an opportunity to develop strong customer service skills and be part of a respected franchise group. We value enthusiasm, dedication, and the desire to contribute positively to the dining experience of our guests. If you are passionate about hospitality and thrive in a fast-paced, team-oriented environment, this position at Ruth's Chris Steak House is an excellent fit for you.
Job Requirements
- Be in correct uniform
- maintain positive personal hygiene and cleanliness habits
- report to work as scheduled
- attend and pass training as outlined in RCSH Employee Training Packet
- demonstrate ability to perform all opening and closing duties
- communicate guest issues promptly to Manager on Duty
- be willing to assist team members to enhance guest experience
- work nights, weekends and holidays
- ability to stand and walk for extended periods
- be at least 18 years old
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in a customer service or hospitality role is an asset
- ability to work in a fast-paced environment
- strong communication and teamwork skills
- willingness to work flexible hours including nights, weekends and holidays
- knowledge of restaurant service standards is beneficial
Job Duties
- Set-up and restock service stations before, during and after service
- restock glassware, ice and other items needed for the bar
- serve water, bread and butter to guests in assigned area immediately upon seating
- serve refreshments regularly throughout the dining experience
- remove dishes, silverware, glassware and other items when guests finish using them
- replace items as needed for next course
- return dirty dishware, glassware, utensils and linen to dishwashing area and sort according to the 'decoy' system
- reset vacated tables according to RCSH procedures
- communicate guest requests or needs to service staff
- work nights, weekends and holiday shifts as required
Job Criteria
Experience
No experience required
Job Location
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