Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $6.75 - $15.00
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Work Schedule

Flexible
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Benefits

Paid vacation
Dental Insurance
Medical insurance
Vision Insurance
Prescription coverage
Employee Discounts
Paid sick time

Job Description

The Cheesecake Factory is a renowned leader in experiential dining, celebrated for its culinary-forward approach and relentless focus on exceptional hospitality. Established as a prominent player in the restaurant industry, the company has built a vast network comprising 353 restaurants across the United States and Canada, under distinguished brands such as The Cheesecake Factory, North Italia, and Flower Child, along with other Food & Restaurant Concepts (FRC) brands. Internationally, The Cheesecake Factory extends its reach through 34 licensed restaurants. In addition to its restaurant operations, the company maintains two bakery facilities dedicated to producing high-quality cheesecakes and baked goods, serving both internal restaurant needs and third-party clients. Recognized consistently on Fortune Magazine's "100 Best Companies to Work For" list since 2014, The Cheesecake Factory prides itself on cultivating a workplace environment characterized by inclusivity, innovation, and growth opportunities for employees. The company is committed to diversity and equal employment opportunities, fostering a welcoming atmosphere for individuals of all backgrounds and experiences, and is proactive in providing accommodations for applicants with disabilities.

Joining The Cheesecake Factory as a Busser means becoming part of a high-volume, full-service restaurant environment where teamwork, efficiency, and guest satisfaction are paramount. The role of a Busser is critical in setting the stage for memorable dining experiences by maintaining impeccable cleanliness and organization in the dining area. This position involves clearing and resetting tables swiftly and accurately to ensure the restaurant is always prepared to welcome guests with a polished and inviting atmosphere. Bussers support servers, bartenders, and hosts by managing the flow of dishware, glassware, and utensils, assisting with beverage refills, and attending to guest requests promptly and courteously.

The role demands a dynamic individual who thrives in a fast-paced setting and values the importance of teamwork and communication. Busting requires attention to detail, adaptability, and the physical capability to perform tasks such as lifting, standing for extended periods, and multitasking under pressure. The Cheesecake Factory offers flexible scheduling options, including full-time and part-time shifts, to accommodate diverse lifestyles and commitments. Compensation ranges from $6.75 to $15.00 per hour, supplemented by a tip-earning opportunity, providing financial incentives based on performance and service quality.

Employees at The Cheesecake Factory benefit from comprehensive support systems including paid vacation and sick time, a variety of medical, dental, vision, and prescription coverage options with affordable premiums, and access to virtual healthcare and online mental health services at no extra cost. The company provides world-class training programs designed to foster both personal and professional growth, with clear pathways for career advancement—over half of managerial positions are filled by internal promotions. Additional patient-centered perks include significant discounts on meals during shifts and when dining with friends and family, as well as savings on cell phone plans, gym memberships, movie tickets, and theme park admissions. The Cheesecake Factory also emphasizes employee recognition and community engagement, offering awards, hardship assistance through its HELP Fund, and opportunities for involvement in charity events.

Embodying a passion for guest satisfaction and dedication to quality service, bussers at The Cheesecake Factory play an essential role in the restaurant's continued success and reputation. As part of a dynamic, award-winning company, this position provides a fulfilling, rewarding career path for individuals eager to grow within the hospitality industry and contribute to an exceptional guest dining experience.

Job Requirements

  • must be at least 18 years old
  • ability to lift up to 50 pounds stand for extended periods continuously bend reach and twist
  • previous restaurant hospitality or food service experience preferred
  • dependable reliable punctual
  • strong communication skills
  • ability to multitask and work under pressure
  • commitment to guest satisfaction
  • flexible scheduling availability

Job Qualifications

  • previous experience in restaurant hospitality or food service industries preferred
  • familiarity with bussing bar backing food running hosting or server assistant duties is a plus
  • demonstrated commitment to providing a friendly and positive guest experience
  • dependable reliable punctual and dedicated with a passion for guest satisfaction
  • team player with strong communication and guest service skills
  • organized adaptable and able to multitask effectively
  • ability to work well under pressure with a positive patient attitude
  • must be at least 18 years old

Job Duties

  • clear tables quickly with attention to detail removing dishes glassware and cutlery
  • reset tables with clean silverware and plateware maintaining consistent presentation
  • provide friendly attentive service that creates a welcoming experience for every guest
  • demonstrate strong teamwork by supporting servers and bartenders with pre-bussing refilling beverages and guest requests
  • perform dining area maintenance including cleaning floors sweeping and mopping as needed
  • complete station setup and breakdown stocking duties and closing tasks ensuring cleanliness and sanitation
  • sort and pre-sort dishware and utensils to support efficient operations
  • follow instructions with accuracy and ownership
  • work efficiently with speed and consistency in a fast-paced environment
  • communicate clearly and accurately with the front-of-house team to support a positive guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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