Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a renowned restaurant and retail company established in 1969, known for its Southern country theme and hospitable atmosphere. With over 70,000 team members nationwide, Cracker Barrel is a place where delicious food, abundant servings, unexpected retail finds, and a warm welcome come together to create a memorable experience for guests. The company takes pride in its deep roots and commitment to serving more than just a meal, fostering a culture where both guests and employees feel at home and valued. Cracker Barrel offers a unique blend of restaurant dining and retail shopping experiences, making it a beloved destination for families and travelers seeking comfort food and a warm, inviting environment.

The Busser role at Cracker Barrel is vital to maintaining a clean, comfortable dining atmosphere and setting the tone for exceptional hospitality. As a Busser, you will be instrumental in creating memorable moments for guests by ensuring tables are promptly cleared and properly reset, contributing to a smooth dining flow. This position involves working closely with the dining room team to anticipate the needs of guests and fellow team members, keeping the environment organized and running efficiently. The role goes beyond basic cleaning duties; it is about supporting the team, enhancing the guest experience, and fostering a positive, team-first spirit. Cracker Barrel values individuals who are proactive, take pride in their work, and are committed to helping others succeed. This position is ideal for those who enjoy a fast-paced, collaborative work environment and want to grow within a supportive company culture.

Cracker Barrel welcomes applicants without prior restaurant experience, providing comprehensive training through its industry-leading PAR training program to ensure every team member is set up for success from day one. The company emphasizes growth and development, offering opportunities for advancement and skill-building within the business. Employees benefit from a range of perks including competitive pay with weekly and same-day access, health insurance eligibility starting on the first day for both full-time and part-time employees, vacation time, a 401k plan with company matching after 90 days, and an employee stock purchase program. Additionally, team members receive substantial discounts on food and retail items, employee assistance programs, and special recognition through various employee events and support systems.

Overall, the Busser position at Cracker Barrel is not just a job but a chance to become part of a company that values community, teamwork, and personal growth. Those who join the team find themselves in an inclusive environment where they can thrive, contribute to memorable guest experiences, and build a rewarding career. If you enjoy being part of a team that supports each other and creates lasting moments for guests, Cracker Barrel offers a welcoming place to grow, learn, and succeed.

Job Requirements

  • ability to stand and walk for extended periods
  • must be at least 16 years old
  • reliable transportation to and from work
  • availability to work flexible shifts including weekends and holidays
  • ability to lift and carry up to 25 pounds
  • commitment to providing excellent customer service
  • willingness to undergo training and development

Job Qualifications

  • high school diploma or equivalent preferred
  • ability to work in a fast-paced environment
  • excellent communication and teamwork skills
  • willingness to learn and follow instructions
  • prior experience in customer service or food service is a plus but not required

Job Duties

  • greet guests and assist with seating arrangements
  • clear and reset tables promptly and efficiently
  • maintain cleanliness and organization in the dining area
  • assist the dining team to ensure smooth service flow
  • spot and perform tasks proactively to support team and guest experience
  • follow health and safety guidelines in food service areas
  • communicate effectively with servers and other team members

Job Criteria

Experience

No experience required


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