Busser

Mammoth, WY, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $10.75 - $15.75

Work Schedule

Weekend Shifts

Benefits

Free Food

Paid Time Off for FT employees

Insurance Reimbursement Plans for FT employees

Job Description

Heirloom Restaurant Group is a dynamic and growing restaurant brand management company that oversees more than 10 unique and thriving restaurant brands. Founded on principles of community, care, and quality, this group is more than just a collection of restaurants; it is a collaborative network of individuals passionate about culinary arts, hospitality, and creating meaningful experiences through food. Recognizing the transformative power of sharing meals, Heirloom Restaurant Group focuses on responsibly sourcing quality ingredients from local farmers and producers, honoring their contributions by allowing the inherent beauty of the bounty to shine through in every dish and interaction. With a strong commitment to the local community and values of partnership and mutual benefit, Heirloom fosters a nurturing environment for both its employees and its customers, aiming to set a standard for excellence in the restaurant industry.

The role offered is part-time and centers on providing outstanding customer service as a cashier within one of the group's many establishments. This position involves greeting guests warmly and professionally, efficiently processing orders and payments through a point-of-sale (POS) system, maintaining a clean and organized workspace, and collaborating closely with kitchen and serving staff to ensure timely and accurate order fulfillment. Cash handling is a critical component of the role, requiring attention to detail to manage transactions, handle various payment methods while adhering to cash handling policies, and complete end-of-shift financial procedures with precision. Staff members are also expected to possess sound menu knowledge to assist customers with inquiries and upsell items when appropriate, enhancing the overall dining experience. The position demands flexibility to work in a fast-paced environment during evenings, weekends, and holidays, embodying the lively nature of the hospitality industry. This opportunity is ideal for individuals who thrive in interactive roles, enjoy teamwork, and have a passion for food and service. Heirloom Restaurant Group values diversity and inclusion, providing equal employment opportunities and fostering a respectful workplace where all employees can flourish.

Job Requirements

Previous cashier or customer service experience is preferred
strong numerical and math skills for accurate transaction processing
excellent communication and interpersonal skills
familiarity with POS systems and basic computer skills
ability to work in a fast-paced environment with attention to detail
flexibility to work evenings, weekends, and holidays
knowledge of food safety and hygiene standards

Job Qualifications

Previous cashier or customer service experience is preferred
strong numerical and math skills for accurate transaction processing
excellent communication and interpersonal skills
familiarity with POS systems and basic computer skills
ability to work in a fast-paced environment with attention to detail
flexibility to work evenings, weekends, and holidays
knowledge of food safety and hygiene standards

Job Duties

Greet customers with a friendly and welcoming attitude
provide excellent customer service by answering questions, offering assistance, and processing orders accurately
receive and process customer orders, ensuring accuracy in item selection and pricing
enter orders into the POS system promptly and efficiently
address customer concerns or issues related to orders, payments, or service
collaborate with management to resolve more complex problems
handle cash, credit cards, and other forms of payment accurately
provide change to customers and process transactions in accordance with established procedures
follow cash handling policies and procedures to prevent discrepancies
adhere to security measures to safeguard against theft or fraud
complete end-of-shift procedures, including balancing cash registers and preparing reports
secure cash and close out the POS system accurately
have a good understanding of the menu items, including ingredients and pricing
assist customers with menu inquiries and provide recommendations if needed
suggest additional items, promotions, or upsells to enhance the customer's dining experience
keep the cashier area clean and well-organized
arrange menus, promotional materials, and other items neatly
communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfillment
relay special requests or modifications from customers to the kitchen