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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $15.75
Work Schedule
Weekend Shifts
Benefits
Free Food
Paid Time Off for FT employees
Insurance Reimbursement Plans for FT employees
Job Description
Heirloom Restaurant Group is a dynamic and growing restaurant brand management company that oversees more than 10 unique and thriving restaurant brands. Founded on principles of community, care, and quality, this group is more than just a collection of restaurants; it is a collaborative network of individuals passionate about culinary arts, hospitality, and creating meaningful experiences through food. Recognizing the transformative power of sharing meals, Heirloom Restaurant Group focuses on responsibly sourcing quality ingredients from local farmers and producers, honoring their contributions by allowing the inherent beauty of the bounty to shine through in every dish and interaction. With a... Show More
Job Requirements
- Previous cashier or customer service experience is preferred
- strong numerical and math skills for accurate transaction processing
- excellent communication and interpersonal skills
- familiarity with POS systems and basic computer skills
- ability to work in a fast-paced environment with attention to detail
- flexibility to work evenings, weekends, and holidays
- knowledge of food safety and hygiene standards
Job Qualifications
- Previous cashier or customer service experience is preferred
- strong numerical and math skills for accurate transaction processing
- excellent communication and interpersonal skills
- familiarity with POS systems and basic computer skills
- ability to work in a fast-paced environment with attention to detail
- flexibility to work evenings, weekends, and holidays
- knowledge of food safety and hygiene standards
Job Duties
- Greet customers with a friendly and welcoming attitude
- provide excellent customer service by answering questions, offering assistance, and processing orders accurately
- receive and process customer orders, ensuring accuracy in item selection and pricing
- enter orders into the POS system promptly and efficiently
- address customer concerns or issues related to orders, payments, or service
- collaborate with management to resolve more complex problems
- handle cash, credit cards, and other forms of payment accurately
- provide change to customers and process transactions in accordance with established procedures
- follow cash handling policies and procedures to prevent discrepancies
- adhere to security measures to safeguard against theft or fraud
- complete end-of-shift procedures, including balancing cash registers and preparing reports
- secure cash and close out the POS system accurately
- have a good understanding of the menu items, including ingredients and pricing
- assist customers with menu inquiries and provide recommendations if needed
- suggest additional items, promotions, or upsells to enhance the customer's dining experience
- keep the cashier area clean and well-organized
- arrange menus, promotional materials, and other items neatly
- communicate effectively with kitchen and serving staff to ensure accurate and timely order fulfillment
- relay special requests or modifications from customers to the kitchen
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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