Busser

Panda Restaurant Group is a renowned family-owned and operated American Chinese restaurant company that has been a staple in the dining industry since 1983. Founded in Glendale, California, Panda has grown to become the largest family-owned American Chinese restaurant concept in the United States, with nearly 2,800 locations globally. The company includes multiple dining concepts such as the original Panda Inn fine dining restaurants, Panda Express which offers gourmet Chinese food in a fast casual environment, and Hibachi San, a Japanese grill concept. Guided by the leadership of founders Andrew and Peggy Cherng, Panda Restaurant Group is dedicated to delivering exceptional Asian dining experiences and fostering an organization where people are inspired to better their lives. This is accomplished through a strong culture centered around five fundamental values: Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Panda prides itself on investing in its people, creating a supportive and dynamic work environment where associates are empowered to succeed and grow. The company's commitment to family values and community impact further enhances its reputation as a great place to work. This position offers competitive pay ranging from $18.04 to $21.04 per hour, with individual compensation determined by factors such as work location and experience. Panda also offers flexible scheduling opportunities, making it an accommodating employer for a diverse workforce.

The Busser role at Panda is crucial in supporting servers to provide exceptional service to guests. The primary responsibility of a Busser is to maintain the cleanliness and readiness of the dining area to ensure guests have a seamless and enjoyable dining experience. Key tasks include clearing and resetting tables following Panda’s standards, serving ice water and hot tea promptly to guests, and assisting servers by restocking clean plates, silverware, and glassware. The Busser also plays a vital role in monitoring guest satisfaction and alerting servers about any issues or additional needs guests may have. Maintaining cleanliness in the dining room, server stations, and restrooms is an essential component of the job. This includes performing light janitorial duties, promptly cleaning spills, ensuring all table linens and dishware are in good condition, and alerting management to any damages. The Busser is also responsible for safety awareness, promptly reporting potential hazards such as broken glass or leaks to management.

Working at Panda requires the ability to thrive in a fast-paced environment that can be physically demanding. The role involves standing for extended periods, lifting up to 50 pounds, and working around hot steam tables and kitchen equipment. Effective communication skills and adaptability are essential to handle dynamic situations and to maintain a smooth workflow. This position offers hands-on paid training and ongoing career and leadership development opportunities, with potential growth into management roles. Panda values its employees by providing various benefits, including medical, vision, dental insurance packages for full-time associates, 401K with company match, vacation and sick leave, and associate discounts. The company is committed to an inclusive and equitable workplace, upholding equal opportunity employment practices and accommodating individuals with disabilities as required by law. Overall, the Busser position at Panda is an excellent opportunity for individuals seeking a supportive company culture, competitive pay, and clear pathways for career advancement within the booming Asian dining sector.