Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Em̄ma is a charming Mediterranean and California-inspired restaurant, part of the Lettuce Entertain You Enterprises group, located in Glenview, Illinois at the intersection of Patriot Boulevard and East Lake Avenue. This establishment represents the second location for Em̄ma, the first of which launched successfully in Chicago's River North neighborhood in June 2016. Em̄ma blends vibrant Mediterranean flavors with the fresh, relaxed California dining style, offering an inviting culinary experience focused on quality, innovation, and warmth. The restaurant is renowned not only for its outstanding food and atmosphere but also as a workplace that strives to foster creative and passionate individuals... Show More
Job Requirements
- Ability and willingness to work flexible shifts including weekends
- Ability to stand and walk for entire shifts
- Ability to effectively communicate in written and spoken English
- Ability to safely lift and move up to 50 pounds
- Ability to work in a fast-paced, sometimes stressful environment
- Willingness to follow safety and sanitation guidelines
- Basic understanding of customer service principles
Job Qualifications
- Previous experience in a restaurant or hospitality environment preferred
- Ability to work as part of a team
- Strong communication skills
- Attention to detail
- Ability to multitask in a busy environment
- Commitment to providing excellent guest service
- High school diploma or equivalent preferred
Job Duties
- Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
- Available to work a variety of hours, days and shifts, including weekends
- Effectively service a minimum of an eight table section
- Safely and effectively move chairs, tables, highchairs and booster seats
- Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Assist service team with all food and beverage service
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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