Busser

Des Plaines, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $32,243.35 - $38,074.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Flexible Schedule

Professional Development

Job Description

United Service Companies is a renowned hospitality management firm with extensive experience in providing top-tier services to luxury resorts and hotels. Known for its dedication to exceptional guest experiences and operational excellence, the company operates with a focus on integrity, teamwork, and continuous improvement. United Service Companies partners with prestigious brands such as Hyatt Centric, aiming to maintain the highest standards of service and guest satisfaction. The organization values diversity and inclusion, fostering a workplace where employees from various backgrounds can thrive and contribute to a positive work environment. Their culture emphasizes professional development, employee engagement, and delivering memorable experiences... Show More

Job Requirements

Must be a United States citizen or possess a valid work permit
must be able to read, write and speak English
must be able to accurately follow instructions both verbally and in writing
must possess excellent communication skills
must be professional in appearance and demeanor
must be able to work under pressure
must be able to work in a fast-paced environment
must have excellent listening skills
must ensure a teamwork environment
ability to work a flexible schedule including evenings, weekends and holidays
must be able to interact well with guests and associates
must resolve problems and conflicts in a diplomatic and tactful manner
must have a passion for creating an exceptional experience for all guests

Job Qualifications

High school education
prior food and beverage experience preferred
at least six months customer service experience preferred
excellent communication skills
professional appearance and demeanor
ability to work in a fast-paced environment
excellent listening skills
teamwork orientation
ability to resolve conflicts diplomatically
passion for exceptional guest experiences

Job Duties

Clears and resets tables according to restaurant standards
adheres to service steps using the service standards manual
ensures tables are pre-bussed throughout shift
removes plates and silverware from tables as guests finish
ensures silverware is polished and china and glassware are free from chips
works diligently to avoid breakage and loss
keeps refillable beverages always full
notifies servers when bringing coffee, tea, or other beverages to tables
completes opening, ongoing, and closing side work as assigned
stocks and restocks linens
stocks and restocks workstations with glasses, plates, and saucers
informs servers of any potential guest issues
removes dishes, glasses, silverware, and other items to the kitchen for sanitation
provides general resort information to guests
offers warm and sincere welcome and farewell to guests
maintains up-to-date knowledge of resort amenities and events
interacts professionally with resort staff
upsells resort services and amenities
familiarizes with all menus
attends mandatory department and resort meetings
answers questions and makes menu recommendations
performs food prep duties such as bread and butter set-ups and condiment preparation
verifies tables and floors are clean
assists servers with monitoring customer satisfaction
addresses guest issues promptly and with concern
provides assistance to resort staff as needed
maintains awareness of safety issues and reports incidents
acts responsibly towards company property and equipment
maintains professional appearance following dress code
remains alert, courteous and helpful to guests and colleagues throughout shift

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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