Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
Paid Time Off
401(k) matching

Job Description

PENN Entertainment is a leader in the integrated entertainment, sports content, and casino gaming industry, operating 43 destinations across North America along with online platforms like theScore Bet Sportsbook and Casino. The company prides itself on fostering a fun, fast-paced work environment where diverse and dedicated coworkers come together to enhance guest experiences and provide unparalleled entertainment. As a major player in the gaming and entertainment sectors, PENN Entertainment invests deeply in the well-being and career growth of its team members, offering competitive pay, comprehensive benefits, and numerous opportunities for professional development. The organization is committed to values of diversity, sustainability, and community engagement, ensuring a positive impact on its employees, vendors, and the planet.

The role available at Ameristar Casino Resort Spa, part of the PENN Entertainment family, invites enthusiastic individuals aged 18 or older to join its dynamic team. This position emphasizes maintaining a high level of professionalism, energy, and guest service excellence in a welcoming and supportive environment. With a starting salary range of $17.00 to $19.00 per hour plus tips, this role offers both financial rewards and access to a comprehensive total rewards package that includes wellness programs addressing physical, mental, and financial health. Full-time members gain immediate access to medical, dental, vision, life insurance, and short-term disability benefits. Additional perks like a $700 referral bonus, discounted casino bus tickets, monthly leadership-served hot meals, Starbucks and Ara Spa discounts, and 100% reimbursement of Colorado Gaming License fees after 90 days further enhance the employment experience.

The position primarily involves duties such as stocking bus stations, ensuring buffet line cleanliness and sanitation, restocking supplies, assisting food servers, maintaining dining area cleanliness, managing inventory pars of linen, glassware, and condiments, supporting bar and beverage setup, and consistently projecting a positive attitude towards guests and co-workers. Candidates must be able to stand for extended periods and lift up to 25 pounds, demonstrating physical stamina alongside excellent organizational and communication skills. This uniformed position requires adherence to appearance standards and upholding the policies set by Ameristar Casino's senior management.

PENN Entertainment supports career advancement through education reimbursement and scholarship programs while promoting a diverse, inclusive, and sustainable workplace culture. With a strong emphasis on teamwork and guest satisfaction, the company nurtures its employees to thrive professionally and personally, making this an ideal opportunity for those passionate about customer service and entertainment industry careers.

Job Requirements

  • Must be 18 years or older
  • Must be 21 or older for beverage server barback bartender positions
  • Ability to stand for extended periods
  • Ability to lift up to 25 pounds
  • Must comply with uniform appearance standards
  • Availability to work flexible hours
  • Ability to follow company policies and procedures
  • Ability to maintain positive attitude under pressure

Job Qualifications

  • High school diploma or GED equivalent
  • Excellent guest service skills
  • TIPS training completed
  • Friendly and outgoing personality
  • Ability to print and speak simple sentences
  • Basic math skills
  • Ability to sustain professionalism and high energy
  • Effective communication and collaboration skills
  • Highly organized and detail oriented

Job Duties

  • Always maintains a positive attitude supporting casino policies and senior management
  • Adhere to established guest service standards and department policies
  • Stocking bus stations and maintaining buffet line cleanliness and sanitation
  • Ensure all supplies are adequately stocked and assist food servers
  • Maintain cleanliness of dining rooms before during and after service
  • Manage established pars of linen glass and condiments per checklist and supervisor instructions
  • Assist in bar beverage set-up and maintain positive attitude toward guests and co-workers

Job Criteria

Experience

Entry Level (1-2 years)


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