Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $24.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Savings Plans
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
daily pay option (U.S. only)
Tuition Reimbursement
Discretionary bonuses
Job Description
Sunrise Senior Living is a leading provider of senior living services, dedicated to empowering residents to live longer, healthier, and happier lives. As a pioneer in the senior living industry, Sunrise Senior Living is committed to setting standards of excellence in care, hospitality, and community engagement. Recognized as a Great Place to Work for the eighth time by Activated Insights, Sunrise is known worldwide for its exceptional work culture and commitment to both residents and team members. The company's mission is rooted in a fundamental belief in the sacred value of human life, inspiring its employees to bring meaningful service,... Show More
Job Requirements
- High school diploma or GED
- At least three years of experience in front of house supervision
- Experience in employee management, recruiting, customer service, labor scheduling, budgeting, and expense management
- Ability to handle multiple priorities and delegate tasks
- Strong communication skills
- Organizational and time management competence
- Good judgment and decision-making ability
- Teamwork and customer service skills
- Basic computer proficiency
- Knowledge of employment standards
- Ability to handle confidential information
- Ability to perform budget analysis
- Physical ability to carry a serving tray and clean areas as needed
- Ability to work flexible hours including weekends and evenings
- Valid driver’s license
- Completion and passing of drug test
- Participation in required health tests
- Compliance with vaccination requirements as mandated
Job Qualifications
- High school diploma or general education degree (GED)
- Associate degree preferred
- Three years of prior work experience in front of house supervision and leadership
- Experience managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
- Ability to handle multiple priorities
- Ability to delegate assignments effectively
- Strong written and verbal communication skills
- Ability to perform tasks with frequent interruptions
- Competent organizational and time management skills
- Good judgment, problem-solving, and decision-making skills
- Ability to work in team settings and provide strong customer service
- Basic computer skills including Microsoft Word, Excel, and Outlook
- Knowledge of state, federal, and provincial employment standards and practices
- Ability to handle confidential information with integrity
- Ability to perform or learn budget analysis and variance reporting
- Able to carry a serving tray with at least four meals or beverages
- Able to clean apartments and dining room as needed
- Ability to work weekends, evenings, and flexible hours
- Must possess a valid driver’s license
Job Duties
- Hire, orient, schedule, train, coach, and counsel concierge team
- Provide timely feedback to team and consistent performance management
- Assist General Manager to provide high levels of customer service and create a restaurant style dining atmosphere
- Assist General Manager and Executive Chef to keep residents satisfied with food, service, dining programs, and housekeeping services
- Partner with General Manager to provide quality and compliance leadership including building inspections and quality checks
- Solve issues before they become problems or complaints
- Act as Manager on Duty when the General Manager is not on site
- Coordinate team member recruitment efforts
- Champion human resource policies regarding recruitment and employment matters
- Partner with department coordinators on staffing needs and availability
- Ensure new hire paperwork and administration is completed timely
- Process payroll and submit accurate bi-weekly payroll
- Maintain team member benefits administration and provide support
- Ensure compliance with training and regulatory requirements
- Manage workers' compensation claims and promote positive team member relations
- Maintain business controls and assist in audit processes
- Participate in delivery and completion of Sunrise University Training programs
- Attend regular meetings and lead engagement improvement sessions
- Maintain compliance with safety rules and occupational health regulations
Job Location
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