Bus Person/Food Runner

Albany, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $16.00

Work Schedule

Rotating Shifts

Benefits

401(k)

Disability insurance

Employee assistance program

Health Insurance

Life insurance

Paid Time Off

room discounts

Employee Food and Beverage Discounts

Job Description

Albany Marriott Payroll LLC is part of the renowned Marriott International family, a global leader in the hospitality industry known for its commitment to exceptional service, innovation, and fostering a positive work environment. Our company culture empowers associates to take initiative, be proactive, and contribute directly to the success of their property by following well-defined strategies and objectives. We pride ourselves on delivering a fully integrated approach to hospitality services, ensuring outstanding client service at every level. The team is comprised of the best talent in the hospitality industry, including every employee, every position, and every hotel, with a focus on excellence and guest satisfaction.

The role of the Food Runner at Albany Marriott Payroll LLC is an essential part of our dining service team, directly supporting food servers and contributing to a seamless dining experience. This position involves clearing and resetting tables swiftly and efficiently, ensuring that guests receive courteous, professional, and timely service throughout their meal. The Food Runner is responsible for maintaining the cleanliness and readiness of the restaurant according to hotel and health department standards, assisting with beverage and bread service, and transporting dirty tableware for proper cleaning.

This is a dynamic role that requires physical endurance, attention to detail, and a guest-focused mindset. The role operates within a hotel that runs 24 hours a day, 7 days a week, requiring flexibility in shift days, starting times, and hours worked. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about contributing to high standards of service and cleanliness. With its focus on teamwork, safety, and professionalism, the Food Runner position offers an excellent opportunity to be part of a top-tier hospitality team while developing valuable skills in restaurant operations and guest relations. Albany Marriott Payroll LLC supports career growth and inclusivity, providing a supportive environment where employees can succeed and provide exceptional service to every guest.

Job Requirements

Ability to transport up to 50 lbs through a crowded room on a continuous basis throughout the shift
lifting fifty pounds maximum
ability to move or push goods on a hand cart or truck weighing a maximum of 100 lbs
constant standing and walking required
frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling
willingness to work varied shifts including days, nights, weekends, and holidays as the hotel operates 24/7
must maintain a neat, clean, and well-groomed appearance
basic food safety knowledge and current or impending Food Handler certification
compliance with all safety and health regulations and procedures

Job Qualifications

Knowledge of all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
hold a current Food Handler Card or be in the process of being certified
basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette
knowledge of the appropriate table settings and service ware
basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel

Job Duties

Quickly clear dirty table settings and prepare table for resetting
promptly and consistently reset all service ware as prescribed
maintain total cleanliness of the restaurant to meet hotel and health department standards
maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments
serve guests with beverages, breads, and butter to begin their dining experience and replenish as necessary
deliver food orders from kitchen in a timely and professional manner
transport all dirty tableware from dining room to dishwashing area for proper cleaning
perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards
folding napkins and rolling silverware for all meal periods throughout the day to maintain an adequate supply
stock and maintain service stations with the proper supplies before, during, and after each shift
assist servers in the delivery of orders and pre-busing tables
perform other duties as requested, such as cleaning unexpected spills or special guest requests, to ensure total satisfaction
adhere to all company policies and procedures
follow safety and security procedures and rules
know department fire prevention and emergency procedures
utilize protective equipment
report unsafe conditions to supervisor or manager
report accidents, injuries, near-misses, property damage, or loss to supervisor or manager
provide for a safe work environment by following all safety and security procedures and rules
maintain a neat, clean, and well-groomed appearance as outlined in the team member handbook
perform any related duties as requested by supervisor or manager
assist other restaurant personnel when needed