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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Paid sick leave
Job Description
Burgerville is a well-established restaurant chain known for its commitment to quality food, excellent guest experiences, and fostering a supportive workplace culture. With a focus on community engagement and sustainability, Burgerville has built a reputation for serving delicious meals made from fresh, locally-sourced ingredients while maintaining high standards in food safety and customer service. The company emphasizes the values encapsulated in its mission, "Serve with Love," which is reflected in how it treats both customers and staff members.
The General Manager position at Burgerville plays a critical role in upholding these standards and driving the restaurant's overall performa... Show More
The General Manager position at Burgerville plays a critical role in upholding these standards and driving the restaurant's overall performa... Show More
Job Requirements
- ability to work all restaurant operating hours including two hours before opening and after closing
- availability to work a minimum of 45-50 hours per week including weekends and closing shifts
- physical ability to stand, walk, lift up to 50 pounds occasionally and perform various restaurant tasks
- strong computer skills and proficiency with industry-specific software
- excellent communication and interpersonal skills
- ability to read and interpret safety and employment regulations
- commitment to maintaining confidentiality
- ability to maintain attention to detail and work under pressure
- must possess current food handlers certificate/card
- must have current driver’s license and a dependable vehicle
- ability to travel occasionally within Oregon and Washington for training and management purposes
Job Qualifications
- high school diploma or GED required, bachelor’s degree in hospitality or related field preferred
- minimum of 2-3 years of experience as a high-performing assistant manager at Burgerville or 2-3 years in the restaurant industry
- food handlers certificate or card required
- first aid certification provided by Burgerville
- current driver’s license and dependable vehicle
- strong leadership and communication skills
- proven track record of achieving restaurant performance goals
- proficient with restaurant operational software including point of sale and scheduling systems
- ability to coach, mentor, and develop diverse teams
- excellent organizational and prioritization skills
- ability to manage finances and inventory effectively
Job Duties
- achieves company budget, sales, and labor hour goals
- ensures accuracy in cash control, deposits, and balancing coin fund
- ensures adherence to company policies and regulatory compliance
- supports and upholds food quality and safety standards
- completes daily operational checklists including opening and closing duties
- administers coaching to achieve quality service standards
- manages inventory including par levels and waste tracking
- maintains organized storage areas
- manages and adjusts business hours based on trends
- executes new product launches and marketing initiatives
- improves speed of service and order accuracy
- engages teams with local products and guest education
- responds to guest feedback within 48 hours and ensures positive resolution
- uses feedback data for staff training and service improvement
- develops and implements local store marketing plans
- fosters positive team relationships and promotes teamwork
- recruits and onboards new team members
- drives employee retention and performance development
- conducts performance reviews with effective communication
- promotes a safe work environment
- ensures compliance with disciplinary policies and employment law
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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