
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,300.00 - $69,300.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Strong performance-based bonus program
regular performance reviews
health benefits
Life benefits
Hsa program
generous paid time off benefits
Employee Rewards and Recognition program
Career development through structured training programs
Job Description
GPS Hospitality is a prominent hospitality company specializing in the operation and management of various restaurants across multiple locations. Known for its commitment to quality, service, and community engagement, GPS Hospitality prides itself on maintaining a culture that values integrity, respect, and accountability. The company fosters a supportive work environment where employees are encouraged to grow and develop their skills, contributing to the overall success of the organization. With a network of restaurants, GPS Hospitality serves diverse communities providing consistently high-quality dining experiences and promoting employee satisfaction through effective leadership and comprehensive training.
The role of Restaurant General Manager (RGM) at GPS Hospitality is a pivotal leadership position responsible for overseeing the daily operations of a restaurant to meet company standards of quality, service, and cleanliness. This full-time position plays a critical role in managing all facets of the restaurant’s business performance, including financial outcomes, customer satisfaction, and team development. The RGM leads a team of managers and staff to ensure that operational goals are met, driving sales and profit budgets to align with the company’s objectives.
Key responsibilities include managing profit and loss (P&L) targets, accurately projecting and scheduling shifts for staff, maintaining a safe and clean environment, hiring and training a service-focused crew, and enforcing stringent restaurant controls over cash and inventory. This role demands hands-on involvement and frequent interactions both inside the restaurant and within the community to cultivate strong public relations and brand presence.
Candidates for the RGM position should be prepared to work flexible shifts including breakfast, lunch, dinner, late nights, and weekends, ensuring at least one full weekend shift each pay period. Success in this role requires excellent customer service skills, the ability to perform under pressure in a high-volume setting, and strong critical thinking abilities. The RGM must embody GPS Hospitality’s core values and act as a role model to the restaurant team, ensuring all government regulations, employment laws, and company policies related to food safety, operations, and financial controls are strictly followed.
GPS Hospitality offers a competitive compensation package including a performance-based bonus program along with extensive benefits such as health and life insurance, paid time off, and career development opportunities through structured training programs. The company emphasizes a positive and inclusive workplace culture where all employees are valued and given equal opportunity regardless of background or personal characteristics.
This is an excellent opportunity for an experienced General Manager seeking to take the next step in their career within a well-established hospitality company that not only supports its employees but also rewards high performance and dedication.
The role of Restaurant General Manager (RGM) at GPS Hospitality is a pivotal leadership position responsible for overseeing the daily operations of a restaurant to meet company standards of quality, service, and cleanliness. This full-time position plays a critical role in managing all facets of the restaurant’s business performance, including financial outcomes, customer satisfaction, and team development. The RGM leads a team of managers and staff to ensure that operational goals are met, driving sales and profit budgets to align with the company’s objectives.
Key responsibilities include managing profit and loss (P&L) targets, accurately projecting and scheduling shifts for staff, maintaining a safe and clean environment, hiring and training a service-focused crew, and enforcing stringent restaurant controls over cash and inventory. This role demands hands-on involvement and frequent interactions both inside the restaurant and within the community to cultivate strong public relations and brand presence.
Candidates for the RGM position should be prepared to work flexible shifts including breakfast, lunch, dinner, late nights, and weekends, ensuring at least one full weekend shift each pay period. Success in this role requires excellent customer service skills, the ability to perform under pressure in a high-volume setting, and strong critical thinking abilities. The RGM must embody GPS Hospitality’s core values and act as a role model to the restaurant team, ensuring all government regulations, employment laws, and company policies related to food safety, operations, and financial controls are strictly followed.
GPS Hospitality offers a competitive compensation package including a performance-based bonus program along with extensive benefits such as health and life insurance, paid time off, and career development opportunities through structured training programs. The company emphasizes a positive and inclusive workplace culture where all employees are valued and given equal opportunity regardless of background or personal characteristics.
This is an excellent opportunity for an experienced General Manager seeking to take the next step in their career within a well-established hospitality company that not only supports its employees but also rewards high performance and dedication.
Job Requirements
- 3-5 years of general manager experience in a restaurant or retail setting
- High school diploma or GED preferred
- Excellent customer service skills
- Must be able to perform under pressure in a high-volume setting
- Must have reliable vehicle and valid driver's license
- Must be at least 18 years of age & authorized to work in the US
- ServSafe certification preferred
Job Qualifications
- 3-5 years of general manager experience in a restaurant or retail setting
- High school diploma or GED preferred
- Excellent customer service skills
- Ability to perform under pressure in a high-volume setting
- Valid driver's license and reliable vehicle
- Knowledge of food safety standards including ServSafe certification preferred
- Strong leadership and team management skills
- Effective communication skills
- Experience with financial and operational controls
- Critical thinking and problem-solving abilities
Job Duties
- Ensure team provides outstanding service and satisfied guests
- Hire, train and coach the restaurant team
- Utilize GPS Hospitality systems to run a high-quality restaurant, especially accurate projections and great schedules
- Implement restaurant controls, especially cash & inventory
- Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant's public relations
- Meet standards for speed of service, food safety and cleanliness
- Demonstrate strong critical thinking skills
- Maintain a clean and safe working environment and ensure all equipment is clean and maintained
- Work all shifts (breakfast, lunch, dinner late night & weekends) each week. Work at least one (1) full weekend each period
- Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls
- Supervise in accordance with GPS values, traits and behaviors
- Communicate effectively with all levels of management about plans, progress and problems
- Successfully implement all marketing promotions
- Participate in the implementation of company policies, standards, training and management development
- Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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