Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $10.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401K with company match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Gaming is a prominent hospitality and gaming company renowned for its commitment to providing exceptional customer experiences across various entertainment and dining venues. As an established division of Delaware North, a family-owned business with over 100 years of history, Delaware North Gaming operates iconic properties that combine luxury, excitement, and excellent service. One such property is Southland Casino Hotel, located in West Memphis, Arkansas, just a short drive from downtown Memphis, Tennessee. Southland Casino Hotel boasts more than 2,200 slot machines, numerous live blackjack, craps, and roulette tables, simulcast wagering, and a sportsbook, alongside a new hotel offering 300 luxurious rooms and suites.
The hospitality environment at Southland Casino Hotel emphasizes guest satisfaction, dynamic experiences, and an engaging work atmosphere for team members. The company is dedicated to supporting employee growth through its comprehensive benefits package, training, and flexible scheduling, making it a sought-after employer in the gaming and hospitality sector.
The Server role at Delaware North Gaming’s Southland Casino is a pivotal position within the restaurant team. This full-time or part-time tipped role focuses on delivering outstanding table service in a fast-paced, high-volume environment. Servers are the face of the restaurant, responsible for greeting guests, providing menus, communicating specials, taking and delivering orders, and ensuring guests have memorable dining experiences. The Server must adhere to all policies, including responsible alcohol service, and cooperate with other restaurant and bar staff to maintain seamless operations.
This position demands physical stamina, the ability to multitask, and attention to detail. It requires standing, walking, bending for extended periods, and lifting up to 35 pounds. Additionally, accurate cash handling and point-of-sale system operation are essential skills. While no high school diploma or GED is required, candidates should have at least one year of serving experience in a high-volume setting.
The hourly pay rate for this position is $10.00, exclusive of tips, which can significantly increase total earnings. Delaware North Gaming offers attractive benefits beyond wages, including weekly pay, employee discounts, training and development opportunities, flexible work schedules, and eligibility for health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, paid parental leave, an employee assistance program, and tuition or professional certification reimbursements. Evening, weekend, holiday, and event shifts are typical, allowing for dynamic and varied work schedules.
Overall, this Server role is an exciting opportunity for individuals passionate about hospitality and looking to grow with a reputable, globally recognized company. Delaware North encourages applicants from diverse backgrounds and is committed to equal employment opportunity principles. By joining the team at Southland Casino, Servers become part of a global legacy, delivering great times in a great place, and contributing to the hospitality industry’s future growth and innovation.
The hospitality environment at Southland Casino Hotel emphasizes guest satisfaction, dynamic experiences, and an engaging work atmosphere for team members. The company is dedicated to supporting employee growth through its comprehensive benefits package, training, and flexible scheduling, making it a sought-after employer in the gaming and hospitality sector.
The Server role at Delaware North Gaming’s Southland Casino is a pivotal position within the restaurant team. This full-time or part-time tipped role focuses on delivering outstanding table service in a fast-paced, high-volume environment. Servers are the face of the restaurant, responsible for greeting guests, providing menus, communicating specials, taking and delivering orders, and ensuring guests have memorable dining experiences. The Server must adhere to all policies, including responsible alcohol service, and cooperate with other restaurant and bar staff to maintain seamless operations.
This position demands physical stamina, the ability to multitask, and attention to detail. It requires standing, walking, bending for extended periods, and lifting up to 35 pounds. Additionally, accurate cash handling and point-of-sale system operation are essential skills. While no high school diploma or GED is required, candidates should have at least one year of serving experience in a high-volume setting.
The hourly pay rate for this position is $10.00, exclusive of tips, which can significantly increase total earnings. Delaware North Gaming offers attractive benefits beyond wages, including weekly pay, employee discounts, training and development opportunities, flexible work schedules, and eligibility for health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, paid parental leave, an employee assistance program, and tuition or professional certification reimbursements. Evening, weekend, holiday, and event shifts are typical, allowing for dynamic and varied work schedules.
Overall, this Server role is an exciting opportunity for individuals passionate about hospitality and looking to grow with a reputable, globally recognized company. Delaware North encourages applicants from diverse backgrounds and is committed to equal employment opportunity principles. By joining the team at Southland Casino, Servers become part of a global legacy, delivering great times in a great place, and contributing to the hospitality industry’s future growth and innovation.
Job Requirements
- Must be able to lift 35 lbs, as well as standing, walking, and bending for long periods of time, which may include walking up stairs
- Visual awareness and hearing sufficient to take orders and prepare checks
Job Qualifications
- At least one year’s experience as a server in a high-volume environment
- Experience in cash handling and credit card processing
- Experience with a point-of-sale system in a service or hospitality environment
- No high school diploma or GED required
Job Duties
- Greet and attend to guests’ needs, provide menus and clearly communicate restaurant specials, answer menu questions, and collect food and beverage orders
- Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures
- Accurately enter orders into the point-of-sale system and process payments, as well as prepare and deliver checks to guests
- Collaborate with other restaurant servers, kitchen, and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned, and ensure all equipment and workspaces are clean, sanitized, organized, and functioning
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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