Buffet Server

Fort Smith, AR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.50 - $16.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

telemedicine

On-site health clinics

401(k) match

Paid vacation

Paid sick leave

paid bereavement leave

Paid holidays

flexible spending accounts

maternity leave

paternity leave

voluntary benefits

Performance incentives

Employee referral rewards

discounts

Holiday appreciation gifts

Job Description

Cherokee Nation Entertainment is a distinguished leader in the gaming and hospitality industry, recognized for delivering exceptional entertainment, gaming experiences, and dining across multiple locations in Northeastern Oklahoma. Established for more than two decades, Cherokee Casino operates nine unique properties that offer a diverse range of gaming options, including slots, table games, and poker rooms. Beyond gaming, guests enjoy a wealth of amenities such as multiple hotels, a variety of dining choices from casual to upscale, live entertainment featuring local and national acts, horse racing, golf facilities, KOA campgrounds, meeting and event spaces, and engaging monthly promotions. The brand prides itself on integrating the rich traditions and community values of the Cherokee Nation, helping to foster well-being and growth for the communities it serves. Cherokee Nation Entertainment is more than just a business; it is a culturally driven enterprise committed to offering guests memorable experiences through world-class hospitality and top-tier service.

As a Buffet Server at Cherokee Nation Entertainment, you will play a vital role within the dining team, providing guests with a welcoming and efficient dining experience in our buffet venues. This position requires a friendly and attentive demeanor as you serve beverages, assist guests with their needs, and maintain cleanliness and organization throughout the dining areas. Your role is integral in ensuring that every guest feels valued and enjoys their visit, contributing to the overall positive reputation of Cherokee Nation Entertainment. The work environment is fast-paced and dynamic, requiring you to manage multiple tasks while upholding the highest standards of customer service. You will also collaborate closely with other team members to maintain smooth operations and create an inviting atmosphere that encourages guests to return.

We offer a comprehensive benefits package that supports the health and financial security of our employees. These include superior health plans with 24/7 telemedicine access, onsite health clinics at select locations, a robust 401(k) plan with a generous match, and paid time off including vacation, sick leave, bereavement, and holidays. Our commitment to work-life balance is demonstrated through flexible spending accounts, maternity and paternity leave options, and voluntary benefits designed to provide additional peace of mind. Furthermore, employees have opportunities to earn incentives based on performance, participate in referral programs with rewards, and enjoy discounts and holiday appreciation gifts. Cherokee Nation Entertainment continuously strives to create a workplace culture where employees can build rewarding careers while contributing positively to the Cherokee Nation and its communities.

Job Requirements

High school diploma or general education degree (GED), or an equivalent combination of education and experience
Ability to obtain a food handler's card
Ability to pass all alcohol awareness training
Ability to obtain and maintain licensing by the appropriate gaming authority
Ability to obtain a state-issued alcoholic beverage license
Requires standing for long periods of time, frequent bending, and kneeling
Must be able to lift objects up to 50 lbs
Flexibility to work varied shifts, including weekends and holidays, in settings that may include exposure to second-hand smoke and crowd noise

Job Qualifications

High school diploma or general education degree (GED), or an equivalent combination of education and experience
Ability to obtain a food handler's card
Ability to pass all alcohol awareness training
Ability to obtain and maintain licensing by the appropriate gaming authority
Ability to obtain a state-issued alcoholic beverage license

Job Duties

Serve all beverages ordered by guests in a proper, efficient, and friendly manner
Provide exceptional customer service to all guests, promptly fulfilling requests
Uphold cleanliness standards for your station and shared areas of responsibility
Perform all pre-bussing during the dining experience to ensure tables are cleared efficiently
Promote a fun, friendly, quick, comfortable, clean, and safe environment (The Big Six)