Buffet Food and Beverage Supervisor, Southland Casino

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.50
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Work Schedule

Weekend Shifts
Split Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement

Job Description

Delaware North Gaming is a globally recognized hospitality and food service company with a rich history of over 100 years. As a family-owned business, Delaware North stands out for its commitment to providing exceptional service across a diverse range of operations including iconic sports arenas, stunning national parks, exciting casinos, hotels, retail establishments, and more. One of their premier properties, Southland Casino Hotel in West Memphis, Arkansas, is a vibrant entertainment destination that features more than 2,200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and a sportsbook. Their recently added luxury hotel boasts 300 well-appointed rooms and suites, catering to guests who seek comfort, convenience, and top-tier hospitality. Southland Casino is ideally located just a short drive from downtown Memphis, Tennessee, making it a popular choice for both locals and visitors alike.

The role of Food and Beverage Supervisor at Southland Casino offers a unique opportunity to join a dynamic team dedicated to ensuring guests receive the highest levels of service. This full-time position emphasizes collaboration and career growth within a supportive work environment. The Food and Beverage Supervisor is responsible for overseeing daily operations in the food and beverage department, assisting in training and developing team members, and ensuring the work area remains stocked and ready to provide excellent service. This supervisory role demands strong leadership, organization, and guest service skills to meet and exceed operational standards. The position offers a competitive hourly wage ranging from $20.00 to $21.50 and includes comprehensive benefits designed to support employees' personal and professional well-being.

Employees at Delaware North benefit from a comprehensive package that includes weekly pay, flexible schedules, employee discounts, and various training and development opportunities. Additionally, eligible team members may access health, dental, and vision insurance, 401(k) with company match, paid vacation, holidays, parental bonding leave, an employee assistance program, tuition reimbursement, and professional certification support. The working shifts for this role are varied, including split shifts, evenings, weekends, holidays, and event coverage. Physical requirements include the ability to lift up to 50 pounds and stand or walk for extended periods.

At Delaware North, the culture is about more than just the job; it’s about becoming part of a global family that values diversity and equal opportunity for all employees regardless of race, gender, religion, or other legally protected statuses. This position is perfect for those with at least two years’ experience in hospitality and a minimum of one year in a supervisory role, looking to advance their career in an engaging and supportive environment. Join Delaware North Gaming at Southland Casino and be part of shaping the future of hospitality while enjoying rewarding career growth and exceptional benefits.

Job Requirements

  • No college degree required
  • minimum of 2 years experience in a hospitality role
  • minimum of 1 year related supervisory experience required
  • exceptional organization and guest service abilities required
  • ability to lift up to 50 lbs
  • ability to stand and walk for extended periods

Job Qualifications

  • Minimum of 2 years experience in a hospitality role
  • minimum of 1 year related supervisory experience
  • exceptional organization and guest service abilities

Job Duties

  • Assist managers in the training and development of the team
  • ensure the work area is adequately stocked with all products and supplies needed for service
  • collaborate with managers concerning operational deficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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