Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement
Job Description
Delaware North Gaming is actively seeking dedicated full-time and part-time Bussers to join its dynamic team at Southland Casino located in West Memphis, Arkansas. Southland Casino Hotel is a premier entertainment and hospitality venue offering guests an exceptional experience with its vast array of attractions including more than 2200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and sportsbook options. The casino complements its gaming facilities with a luxurious hotel featuring 300 rooms and suites, making it a sought-after destination for visitors in the Memphis metropolitan region. The casino's ideal location, just a short drive from downtown Memphis, Tennessee, allows guests to enjoy both the vibrant city life and the excitement of world-class gaming and hospitality services.
Delaware North, the owner and operator of Southland Casino Hotel, is a globally recognized family-owned company with over 100 years of history. It has built a legacy on providing premium experiences across various industries including sports arenas, national parks, resorts, casinos, and more. At Delaware North, workforce diversity and growth opportunities are highly valued; the company fosters an inclusive environment where employees can thrive professionally and personally. This role with Delaware North is more than just a job—it's an opportunity to be part of a global legacy with extensive career development prospects.
The Busser position plays an essential role in ensuring the seamless operation of the dining experience within the casino’s restaurant and food service areas. Responsible for maintaining cleanliness and organization, Bussers are crucial in delivering an exceptional guest experience. The job requires excellent time management, prioritization skills, and the ability to adapt to a fast-paced dining environment. As a Busser, candidates will be expected to effectively collaborate with the management and their team to respond promptly to changing demands in the dining room and contribute positively to guest satisfaction.
This position is a tipped role with a base pay rate of $15.00 per hour, excluding potential tips, allowing employees to maximize their earnings based on service. Delaware North values its team members’ well-being and provides a robust benefits package designed to support its staff in both their personal and professional lives. From flexible schedules allowing for work-life balance to employee discounts and development opportunities, working as a Busser at Southland Casino offers a meaningful career path with ample support and recognition.
Overall, this role is ideal for individuals who thrive in a collaborative environment, appreciate the fast pace of the hospitality industry, and take pride in delivering excellent service that enhances the guest experience at one of Arkansas’s premier entertainment destinations.
Delaware North, the owner and operator of Southland Casino Hotel, is a globally recognized family-owned company with over 100 years of history. It has built a legacy on providing premium experiences across various industries including sports arenas, national parks, resorts, casinos, and more. At Delaware North, workforce diversity and growth opportunities are highly valued; the company fosters an inclusive environment where employees can thrive professionally and personally. This role with Delaware North is more than just a job—it's an opportunity to be part of a global legacy with extensive career development prospects.
The Busser position plays an essential role in ensuring the seamless operation of the dining experience within the casino’s restaurant and food service areas. Responsible for maintaining cleanliness and organization, Bussers are crucial in delivering an exceptional guest experience. The job requires excellent time management, prioritization skills, and the ability to adapt to a fast-paced dining environment. As a Busser, candidates will be expected to effectively collaborate with the management and their team to respond promptly to changing demands in the dining room and contribute positively to guest satisfaction.
This position is a tipped role with a base pay rate of $15.00 per hour, excluding potential tips, allowing employees to maximize their earnings based on service. Delaware North values its team members’ well-being and provides a robust benefits package designed to support its staff in both their personal and professional lives. From flexible schedules allowing for work-life balance to employee discounts and development opportunities, working as a Busser at Southland Casino offers a meaningful career path with ample support and recognition.
Overall, this role is ideal for individuals who thrive in a collaborative environment, appreciate the fast pace of the hospitality industry, and take pride in delivering excellent service that enhances the guest experience at one of Arkansas’s premier entertainment destinations.
Job Requirements
- Ability to lift, balance, and move large food trays weighing up to 35 pounds
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- No high school diploma or GED required
- Willingness to work evenings, weekends, holidays, and flexible shifts
Job Qualifications
- At least one year of experience or training as a runner or busser with a similar style of dining, capacity, and volume
- Ability to work flexible hours, including nights, weekends, and holidays
- Strong time management and priority-setting skills
- Ability to work well in a fast-paced, team-oriented environment
- Good communication and customer service skills
Job Duties
- Check in with management for daily assignments and attend pre-shift briefing
- Maintain the cleanliness and sanitation of the dining room
- Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart
- Reset tables once guests leave, according to the floor plan or instructions from management
- Assist in counting china, glass, silver, and linen
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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