Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Buca di Beppo is a renowned restaurant known for its vibrant and family-style Italian dining experience. Located in Kansas City Plaza, Buca di Beppo offers authentic Italian dishes in a warm and inviting atmosphere that emphasizes both great food and excellent customer service. The restaurant is part of a growing chain with a reputation for delivering hearty Italian meals in a setting reminiscent of an Italian family gathering, making guests feel right at home.
As a Buca Host/Takeout team member at Kansas City Plaza, you will hold a vital role in shaping the guest experience and ensuring smooth operations related to takeout orders. The position requires you to be the first point of contact for customers, warmly greeting and seating guests as they arrive. You will manage reservations and oversee the organization of seating arrangements to ensure guests are comfortably accommodated, enhancing their overall dining experience.
In addition to serving dine-in guests, you will coordinate with the kitchen staff to ensure that all takeout orders are efficiently processed, accurately prepared, and delivered on time. Handling takeout inquiries over the phone and assisting customers with their orders will also be part of your responsibilities. Maintaining cleanliness and organization within the host and takeout areas will promote a professional and welcoming environment.
This role is ideally suited for individuals who possess strong communication and interpersonal skills, have prior experience in customer service, and thrive in fast-paced restaurant settings. Familiarity with point-of-sale systems and reservation management software is a valuable asset that will enhance your ability to manage various tasks smoothly.
Working at Buca di Beppo Kansas City Plaza offers an opportunity to be part of a dynamic team that values guest satisfaction and teamwork. This is a customer-facing role that demands attentiveness, a positive attitude, and a genuine passion for hospitality. By ensuring every guest feels welcomed and every takeout order is handled with care, you contribute directly to the restaurant's success and help build lasting customer loyalty.
As a Buca Host/Takeout team member at Kansas City Plaza, you will hold a vital role in shaping the guest experience and ensuring smooth operations related to takeout orders. The position requires you to be the first point of contact for customers, warmly greeting and seating guests as they arrive. You will manage reservations and oversee the organization of seating arrangements to ensure guests are comfortably accommodated, enhancing their overall dining experience.
In addition to serving dine-in guests, you will coordinate with the kitchen staff to ensure that all takeout orders are efficiently processed, accurately prepared, and delivered on time. Handling takeout inquiries over the phone and assisting customers with their orders will also be part of your responsibilities. Maintaining cleanliness and organization within the host and takeout areas will promote a professional and welcoming environment.
This role is ideally suited for individuals who possess strong communication and interpersonal skills, have prior experience in customer service, and thrive in fast-paced restaurant settings. Familiarity with point-of-sale systems and reservation management software is a valuable asset that will enhance your ability to manage various tasks smoothly.
Working at Buca di Beppo Kansas City Plaza offers an opportunity to be part of a dynamic team that values guest satisfaction and teamwork. This is a customer-facing role that demands attentiveness, a positive attitude, and a genuine passion for hospitality. By ensuring every guest feels welcomed and every takeout order is handled with care, you contribute directly to the restaurant's success and help build lasting customer loyalty.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferably in the food and beverage industry
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role preferably in the food and beverage industry
- Strong communication and interpersonal skills
- Experience in a restaurant or hospitality environment preferred
- Familiarity with point-of-sale systems and reservation management software preferred
- Ability to work in a fast-paced environment preferred
Job Duties
- Greet and welcome guests as they arrive providing a friendly and professional first impression
- Manage reservations and seating arrangements to optimize the dining experience
- Coordinate with kitchen staff to ensure timely and accurate preparation of takeout orders
- Answer phone calls and assist customers with takeout inquiries and orders
- Maintain cleanliness and organization of the host area and takeout station
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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