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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
friendly work environment
Job Description
Buca di Beppo is a renowned restaurant chain with locations spanning from New York City to Honolulu, dedicated to embodying the rich Italian traditions of food, friendship, and hospitality. The company takes pride in its menu, inspired by dishes enjoyed for generations in villages across Italy, offering both Northern and Southern Italian favorites. Known for its vibrant and eclectic vintage décor, Buca di Beppo creates a unique and upbeat atmosphere that complements its authentic Italian cuisine. The restaurant chain has built a strong reputation for being one of the most vibrant dining companies in the country, with a clear vision... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to handle cash transactions accurately
- Strong organizational skills
- Ability to maintain a friendly and positive attitude
- Good verbal communication skills
- Availability to work flexible hours including evenings, weekends, and holidays
- Capability to stand and walk for extended periods
- Basic knowledge of restaurant operations
Job Qualifications
- Excellent communication skills
- Ability to convey ideas and facts orally in an understandable manner
- High ethical standards and integrity
- Proven teamwork and cooperation skills
- Strong customer focus and dedication to guest satisfaction
- Ability to build constructive working relationships with coworkers and guests
- Good interpersonal skills
- Active listening abilities
- Flexibility and adaptability to changing work conditions and business needs
Job Duties
- Answer the phones in a friendly and timely manner and take messages
- Greet guests when they arrive and thank them as they depart in a sincere and friendly manner
- Take, package, and tender to-go orders
- Present accurate bills, collect proper payment, and secure payments
- Follow all cash handling procedures and policies
- Balance cash receipts
- Maintain an accurate account of coupons, cash, promos, vouchers, and credits
- Provide guests with accurate and detailed information regarding the restaurant
- Maintain the arrival area throughout the shift and keep it clean and organized
- Monitor the flow of the restaurant including table turnover, guest arrival, guest departure, and pace of the restaurant
- Work with service staff to reset tables quickly and efficiently
- Clean up accidental spillage or breakage
- Pre-set flatware
- Clean and maintain menus, menu inserts, drink menus, etc
- Communicate guests' needs to management and service staff as needed
- Page and seat guests efficiently and comfortably
- Ensure guests are comfortable while waiting, including passing "crowd pizzas"
- Assist with the sale of gift cards
- Monitor and maintain restroom cleanliness
- Monitor and maintain lobby area cleanliness
- Welcome and assist job applicants
- Maintain all walkways inside and outside
- Assist with locating guests for phone calls or messages
- Thank guests for joining and invite them to return
- Follow the Ten Points of Difference and Guest Standards of Execution as described in the Host Workbook
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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