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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
employee recognition programs
Job Description
Buca di Beppo is a renowned restaurant chain that celebrates the rich traditions of Italian cuisine, food, and hospitality. Established with locations spanning from New York City to Honolulu, Buca di Beppo captures the essence of Italy's culinary heritage by offering a menu inspired by beloved dishes from both Northern and Southern Italy. Each dish reflects generations of recipes cherished in Italian villages, and the restaurant atmosphere is designed to complement the dining experience with its unique and quirky decor. Known for providing an upbeat and celebratory environment, Buca di Beppo has earned acclaim from guests across the country for... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Ability to perform basic cash handling and register operations
- Strong organizational skills
- Ability to stand for extended periods
- Friendly and professional demeanor
- Ability to communicate clearly and politely
- Willingness to work flexible hours including evenings and weekends
Job Qualifications
- Excellent communication skills
- Strong ethics and integrity
- Ability to work cooperatively within a team
- Commitment to customer satisfaction
- Ability to build constructive working relationships
- Good interpersonal skills
- Effective listening skills
- Adaptability and flexibility to changing needs and responsibilities
Job Duties
- Answer the phones in a friendly and timely manner and take messages
- Greet guests when they arrive and thank them as they depart in a sincere and friendly manner
- Take, package, and tender to-go orders
- Present accurate bills, collect a proper payment, and secure payments
- Follow all cash handling procedures and policies
- Balance cash receipts
- Maintain an accurate account of coupons, cash, promos, vouchers, and credits
- Provide our guests with accurate and detailed information regarding our restaurant
- Maintain the arrival area throughout the shift and make sure it is always clean and organized
- Monitor the flow of the restaurant including table turnover, guest arrival, guest departure, and pace of the restaurant
- Work with the service staff to reset tables in a quick and efficient manner
- Clean up accidental spillage or breakage
- Pre-set flatware
- Clean and maintain menus, menu inserts, drink menus, etc.
- Communicate the needs of the guests to management and service staff as needed
- Page and seat guests in an efficient and comfortable manner
- Make sure our guests are comfortable as they wait, including the passing of crowd pizzas
- Assist with the sale of gift cards
- Monitor and maintain the cleanliness of the restrooms
- Monitor and maintain the lobby area, including wiping down surfaces
- Welcome and assist job applicants
- Maintain all walkways inside and outside
- Assist with locating guests for phone calls or messages
- Thank guests for joining us as they leave and invite them to return
- Follow the ten points of difference and guest standards of execution as described in the host workbook
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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