Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,100.00 - $63,600.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
SONIC Drive-In is a leading fast-food restaurant chain renowned for its unique drive-in dining experience, delicious menu offerings, and commitment to excellent customer service. Founded on the principles of quality, speed, and friendliness, SONIC has grown to become a beloved part of America's food culture. As a company, SONIC values its employees and fosters a dynamic work environment where team members can grow and thrive. The company’s vibrant atmosphere, combined with its tradition of innovation in food service, makes it an exciting place to build a career in the restaurant industry.
As a SONIC Drive-In General Manager, you play a pivotal role in the success of the restaurant by leading and inspiring your team. This position is not just about management but about being a true leader – guiding your crew, including team members, carhops, and skating carhops, in delivering an exceptional dining experience. As the general manager, you are responsible for all operational aspects of the restaurant, from training and scheduling staff to managing inventory and maintaining high standards of food safety and cleanliness.
Your role will encompass ensuring customer satisfaction by creating a positive environment where employees are motivated and customers feel valued. You will enforce adherence to company policies and procedures, help resolve guest complaints promptly and respectfully, and ensure the restaurant meets its financial and sales goals through effective operational planning. Being a general manager at SONIC means taking on multiple responsibilities such as interviewing and hiring, preparing detailed operational reports, and crafting marketing plans tailored to your restaurant’s unique market. This role offers a fantastic opportunity to develop your leadership skills in a dynamic and fast-paced hospitality setting while contributing directly to the success and growth of the brand.
This position typically involves working full-time hours with a competitive salary package that reflects your expertise and dedication. You will enjoy hands-on experience managing a popular food service establishment and the rewards of leading a motivated team towards continuous improvement and success. Working at SONIC, you will be part of a team passionate about delivering a quality food service experience and making each customer’s visit memorable. The general manager position at SONIC is perfect for individuals eager to take charge, support their team, and drive the restaurant to new heights of operational excellence and customer satisfaction.
As a SONIC Drive-In General Manager, you play a pivotal role in the success of the restaurant by leading and inspiring your team. This position is not just about management but about being a true leader – guiding your crew, including team members, carhops, and skating carhops, in delivering an exceptional dining experience. As the general manager, you are responsible for all operational aspects of the restaurant, from training and scheduling staff to managing inventory and maintaining high standards of food safety and cleanliness.
Your role will encompass ensuring customer satisfaction by creating a positive environment where employees are motivated and customers feel valued. You will enforce adherence to company policies and procedures, help resolve guest complaints promptly and respectfully, and ensure the restaurant meets its financial and sales goals through effective operational planning. Being a general manager at SONIC means taking on multiple responsibilities such as interviewing and hiring, preparing detailed operational reports, and crafting marketing plans tailored to your restaurant’s unique market. This role offers a fantastic opportunity to develop your leadership skills in a dynamic and fast-paced hospitality setting while contributing directly to the success and growth of the brand.
This position typically involves working full-time hours with a competitive salary package that reflects your expertise and dedication. You will enjoy hands-on experience managing a popular food service establishment and the rewards of leading a motivated team towards continuous improvement and success. Working at SONIC, you will be part of a team passionate about delivering a quality food service experience and making each customer’s visit memorable. The general manager position at SONIC is perfect for individuals eager to take charge, support their team, and drive the restaurant to new heights of operational excellence and customer satisfaction.
Job Requirements
- High school diploma or equivalent
- Prior experience in a restaurant management or supervisory position
- Strong leadership abilities
- Excellent communication skills
- Ability to manage multiple tasks effectively
- Knowledge of food safety regulations
- Ability to work flexible hours including evenings, weekends and holidays
- Basic computer skills for reporting and scheduling
Job Qualifications
- Experience in restaurant management or similar leadership roles
- Strong leadership and interpersonal skills
- Ability to effectively train and coach team members
- Knowledge of food safety and hygiene standards
- Proficient in inventory management and scheduling
- Excellent customer service and communication skills
- Ability to handle customer complaints professionally
- Experience with hiring and interviewing staff
- Solid understanding of operational and financial reporting
- Marketing and promotional planning skills
Job Duties
- Manages, trains, monitors and coaches crew/team members, carhops and skating carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance with the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules
- monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels
- places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests
- Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interviews and hires restaurant crew and management team members to achieve proper staffing levels
- Prepares all necessary operational reports
- Develops appropriate action plans to resolve unfavorable financial and/or sales trends
- Develops and implements a marketing plan
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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