Dutch Bros logo

Broista - Wylie, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is more than just a coffee company; it is a vibrant and growing organization that prioritizes community, positivity, and exceptional customer experiences. Founded on a mission to love people, make a difference in local communities, and deliver unique and extraordinary experiences to every customer, Dutch Bros Coffee has cultivated a culture that values enthusiasm, authenticity, adaptability, and kindness. The company’s team members, known as Broistas, are the heart of this culture, living out the philosophy of loving all and serving all. With a fast-paced and fun work environment, employees are encouraged to bring their authentic selves to work, support each other, and grow together.

Working at Dutch Bros Coffee means being part of a community-focused company that is committed to the success and well-being of its team members. The company offers a supportive environment where individuals are empowered to be generous, engage with customers, and contribute meaningfully to their communities. Employees receive valuable benefits such as paid volunteer hours, education benefits to aid professional development, and a robust Employee Assistance Program for mental and physical health support. In addition, team members enjoy perks like company swag, free drinks, and participation in a tips pool which reflects the generous spirit of the customer base. Dutch Bros Coffee is also committed to setting up its employees for success through a comprehensive training program and supports long-term financial health with a 401(k) retirement plan that includes employer matching up to 4%.

This position at Dutch Bros Coffee is available as an hourly role with pay up to $16.00 per hour, which includes an average tip of $6.00 per hour, though actual tips may vary. The role prioritizes creating positive, memorable experiences for customers through fast, high-quality service and reliability. Dutch Bros Coffee seeks individuals who are team players, authentic, adaptable to changes, and focused on putting people first. Employees will be expected to greet customers warmly, educate them about menu options, embody the company culture in all interactions, and maintain consistency in service quality.

Candidates will need to meet certain requirements including having a valid Food Handler Permit or Certification as required by local or state laws, the ability to perform required math for cash handling, proficiency in English communication, and reliable transportation. The role involves physical activity such as standing, walking, lifting up to 65 lbs, and occasionally working in varying weather conditions. The company values communication skills and an ability to engage with customers and teammates alike.

Joining Dutch Bros Coffee offers a unique opportunity to work in a fun and social environment where one can build relationships, engage in community service, and develop professionally. The company prides itself on a friendly, inclusive atmosphere where employees feel appreciated and supported. It's an ideal position for those seeking growth, connection, and an energetic workplace that values each individual’s contribution and spirit.

Job Requirements

  • Food Handler Permit or certification required by state or local regulations
  • Ability to stand, walk, and move during shifts of up to 10 hours
  • Capability to lift, push, pull, or carry up to 65 lbs
  • Reliable transportation and punctuality for scheduled shifts
  • Proficient written, verbal, and oral communication skills in English
  • Completion and passing of all required trainings and certifications
  • Ability to follow company policies and procedures
  • Mental math skills for cash handling

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or retail experience is advantageous but not required
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Strong interpersonal and communication skills with proficiency in English
  • Basic math skills for cash handling
  • Ability to work well both independently and as part of a team
  • Willingness to learn and adapt to company culture and procedures

Job Duties

  • Greet and thank each customer with a smile and provide a positive moment
  • Assist customers by asking questions and educating them about the menu, products, and specials
  • Maintain and embody the company culture of love, service, and community in every interaction
  • Deliver fast, consistent, and high-quality service ensuring customers get exactly what they ordered
  • Foster a positive attitude and optimism in the workplace to uplift teammates and customers
  • Be reliable by showing up on time, communicating availability, and following proper call out procedures
  • Support team members and assist with tasks as needed during shifts

Job Criteria

Experience

Entry Level (1-2 years)


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