Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $16.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
Employee assistance program
Job Description
Dutch Bros Coffee is more than just a coffee company; it is a vibrant and dynamic organization known for its commitment to community, positivity, and exceptional customer experiences. Founded with the mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros Coffee stands as a leader in the specialty coffee industry. The company culture strongly emphasizes the values of kindness, teamwork, and authenticity, fostering an environment where employees, known as Broistas, play a crucial role in upholding the company's fundamental philosophy of "love all, serve all." Employees are encouraged to be their authentic selves, to work collaboratively, and to adapt to changing circumstances with a positive and people-first attitude.
As a Broista at Dutch Bros Coffee, you will become a vital part of the team that delivers excellent coffee and memorable interactions to customers every day. The role offers an exciting blend of customer service, community engagement, and personal growth opportunities. You will greet and engage with customers, educate them about the menu and specials, embody the vibrant culture of Dutch Bros, and consistently deliver the core values of speed, quality, and service. This position requires energy, reliability, and a positive mindset to help create an uplifting experience that resonates with customers and team members alike.
The company supports its employees with a comprehensive benefits package designed to empower them both professionally and personally. Employees receive paid volunteer time to contribute to their communities, access to mental health resources through an Employee Assistance Program, and a generous education benefit to support professional development after one year of employment. Training programs ensure each Broista is well-equipped with the necessary skills to succeed. Dutch Bros also values and rewards its employees with competitive pay including hourly wages plus tips, opportunities to participate in tip pools after training, and a 401(k) match incentive.
Working at Dutch Bros Coffee means joining a culture that celebrates individuality, values teamwork, and promotes a healthy balance between work and life. The work environment is upbeat and friendly, fueling personal and professional growth in a fast-paced yet supportive setting. Physical demands of the job, such as standing and occasional heavy lifting, are balanced with a welcoming culture and appropriate gear provided for varying weather. On-time attendance, adherence to company policies, and a commitment to customer satisfaction are essential to fulfilling the responsibilities of this role effectively.
Dutch Bros Coffee offers up to $16.00 per hour, which includes an average tip amount of $6.00 per hour based on 2024 reporting. While tip averages may vary based on factors such as location and service quality, the overall compensation reflects the company's appreciation for Broistas’ hard work and dedication. If you thrive in an environment focused on fun, community, and meaningful connections, a career at Dutch Bros Coffee promises growth, fulfillment, and plenty of exciting experiences.
As a Broista at Dutch Bros Coffee, you will become a vital part of the team that delivers excellent coffee and memorable interactions to customers every day. The role offers an exciting blend of customer service, community engagement, and personal growth opportunities. You will greet and engage with customers, educate them about the menu and specials, embody the vibrant culture of Dutch Bros, and consistently deliver the core values of speed, quality, and service. This position requires energy, reliability, and a positive mindset to help create an uplifting experience that resonates with customers and team members alike.
The company supports its employees with a comprehensive benefits package designed to empower them both professionally and personally. Employees receive paid volunteer time to contribute to their communities, access to mental health resources through an Employee Assistance Program, and a generous education benefit to support professional development after one year of employment. Training programs ensure each Broista is well-equipped with the necessary skills to succeed. Dutch Bros also values and rewards its employees with competitive pay including hourly wages plus tips, opportunities to participate in tip pools after training, and a 401(k) match incentive.
Working at Dutch Bros Coffee means joining a culture that celebrates individuality, values teamwork, and promotes a healthy balance between work and life. The work environment is upbeat and friendly, fueling personal and professional growth in a fast-paced yet supportive setting. Physical demands of the job, such as standing and occasional heavy lifting, are balanced with a welcoming culture and appropriate gear provided for varying weather. On-time attendance, adherence to company policies, and a commitment to customer satisfaction are essential to fulfilling the responsibilities of this role effectively.
Dutch Bros Coffee offers up to $16.00 per hour, which includes an average tip amount of $6.00 per hour based on 2024 reporting. While tip averages may vary based on factors such as location and service quality, the overall compensation reflects the company's appreciation for Broistas’ hard work and dedication. If you thrive in an environment focused on fun, community, and meaningful connections, a career at Dutch Bros Coffee promises growth, fulfillment, and plenty of exciting experiences.
Job Requirements
- High school diploma or equivalent
- Food handler permit or certification as required by state or local regulations
- Ability to complete and pass all required Dutch Bros training and certifications
- Reliable transportation and punctuality
- Ability to perform physical tasks including standing, walking, bending, lifting up to 65 lbs
- Strong communication skills including verbal and written English
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Customer service experience is a plus but not required
- Food handler permit or certification as required by state or local regulations
- Basic math skills for cash handling
- Ability to stand, walk, and move for up to 10 hours per shift
- English proficiency in verbal and written communication
Job Duties
- Greet and thank each customer with a smile and provide a positive experience
- Help customers learn the menu, various products, and current specials
- Embody and promote the company culture and values
- Ensure consistency by delivering speed, quality, and accurate service
- Maintain a positive attitude and spread optimism among customers and team members
- Arrive on time and communicate availability and absences properly
- Support teammates and assist with tasks as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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