Broista - Visalia, CA

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $23.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
Dutch Bros swag
free drinks
401(k) matching

Job Description

Dutch Bros Coffee is more than just a coffee company; it is a vibrant and fun-loving establishment deeply committed to making a significant difference one cup at a time. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros has cultivated a culture that values authenticity, positivity, and a people-first mindset. As a rapidly growing coffee franchise known nationwide, Dutch Bros Coffee has become synonymous with not only quality beverages but also a welcoming community environment where every interaction is rooted in kindness and enthusiasm. The company emphasizes the importance of every team member, known as Broistas, who serve as the foundation of the company culture. The underlying philosophy of "love all, serve all" guides every aspect of how Dutch Bros operates, from internal team relations to customer engagement. Working at Dutch Bros Coffee means becoming part of a team where adaptability, authenticity, and teamwork are essential. Employees are encouraged to be themselves, embrace change positively, and help build a supportive work environment. Besides crafting delicious coffee and other beverages, Broistas play a vital role in fostering relationships with customers, making each visit unique and memorable. This is an hourly position with compensation up to $23.00 per hour, which includes an average tip of $3.00 per hour. While tip averages are based on 2024 reporting, actual tips may vary depending on location, hours worked, and service quality. The role promises a fun work environment, a community-centered outlook, and opportunities for personal and professional growth. The Dutch Bros Broista role is designed for those who thrive on engaging with people daily, are reliable, and bring a positive attitude to their work. Responsibilities include greeting customers warmly, educating them about different products and specials, providing consistent quality and speedy service, and contributing to the overall uplifting culture of the company. Dutch Bros Coffee offers comprehensive training programs to set up employees for success and provides various benefits, including paid volunteer hours and education benefits after one year of service. The work environment can be physically demanding, requiring standing, walking, and movement for up to 10 hours per shift, occasional lifting up to 65 pounds, and exposure to variable weather conditions. However, Dutch Bros equips its team with the necessary tools and support to thrive in this dynamic setting. This role is perfect for individuals who value community, enjoy working in a fast-paced, unique, and positive company, and want to contribute meaningfully to both the customer experience and their local community.

Job Requirements

  • High school diploma or equivalent
  • Must have a food handler permit or certification as required by state or local regulations
  • Ability to work up to 10 hours per shift including periods of standing, walking, and movement
  • Capability to lift, push, pull, or carry up to 65 pounds
  • Reliable transportation and punctuality for scheduled shifts
  • Ability to communicate effectively in English both orally and in writing
  • Commitment to complete and pass all training and certification programs
  • Ability to perform mental math for cash handling
  • Willingness to work in varying weather conditions and physically demanding environment

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Excellent communication skills, both verbal and written
  • Basic math skills for handling cash transactions
  • Ability to stand and move for up to 10 hours per shift
  • Willingness to obtain and maintain a food handler permit or certification

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask customers about their needs and educate them about the menu, products, and specials
  • Embody and promote the company culture through every interaction
  • Provide consistent service with a focus on speed, quality, and accuracy
  • Maintain a positive and optimistic attitude in all work interactions
  • Be reliable by showing up on time and communicating availability properly
  • Assist teammates and support operations as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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