Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Salary
Rate:
Range $29,400.00 - $37,107.42
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
Training and Development
Positive work environment
Employee Discounts
Career growth opportunities
supportive team culture
Community involvement
Job Description
Dutch Bros is a leading fast-casual coffee company known for its energetic culture and dedication to customer service excellence. Operating as a prominent coffee drive-thru chain primarily in the western United States, Dutch Bros has built a strong reputation for delivering not only high-quality beverages but also unique customer experiences. The West Valley location embodies the Dutch Bros spirit, emphasizing speed, quality, and service — three core pillars that define the customer interaction and employee engagement standard. With a strong focus on team camaraderie and community involvement, Dutch Bros aims to foster a vibrant work atmosphere where employees, known as... Show More
Job Requirements
- Be available to work flexible hours including weekends and holidays
- Be available to work within the hourly requirements as laid out on the availability form
- Work a minimum of three shifts per week
- Proficiently hear, read, write, and speak English
- Be comfortable with cash handling and on-the-fly mental math
- Meet all physical demands of the job and conditions of employment
- Ability to stand and walk up to ten hours
- Ability to lift and carry up to fifty pounds
- Ability to work in extreme heat and cold
- Acquire current Arizona Food Handlers Card certification after hiring
- Complete onboarding training
- Make drinks according to corporate standards and pass Flow Test
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong teamwork skills
- Basic math skills for cash handling
- Positive attitude
- Ability to follow company policies and procedures
Job Duties
- Help deliver an incredible customer experience by providing each customer a unique moment of special
- Engage, greet, and thank every customer with a smile
- Always communicate with respect and good manners
- Make drinks to Dutch Bros standards
- Deliver exactly what customers order
- Educate customers about our menu, products, and current specials
- Help customers find exactly what they want to order
- Follow Dutch Bros appearance guidelines
- Show up to work on time, ready to rock at serving customers
- Maintain an excellent atmosphere and shift vibe
- Keep the shop sparkling clean
- Be a good teammate
- Attend mandatory meetings
- Adhere to all company policies and procedures, as laid out in the Mafia Manifesto and Employee Handbook
- Turn to the broista standard checklist and manifesto for clarity on job role, responsibilities, and how to do things right
- Stay calm during periods of high volume or unusual stress
- Anticipate customer and shop needs
- Bring any problems deserving attention to supervisors
- Maintain a clean and orderly working environment
- Regularly check Band feeds and chats to stay informed
- Help us forever bless the west by consistently promoting the culture and mission of Dutch Bros West Valley
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs