Dutch Bros logo

Broista -Tyler, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee assistance program
paid volunteer time
Education benefit

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that prides itself on more than just serving exceptional beverages. Founded with the mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros nurtures a culture of positivity, teamwork, and authentic connections. Broistas, the heart and soul of Dutch Bros, embody the company’s philosophy of ‘love all, serve all,’ ensuring every customer interaction is meaningful and joyful. The company is well-known for fostering a fun-loving and supportive work environment where employees are encouraged to grow both personally and professionally. Dutch Bros Coffee is not just a beverage company; it is a relationship-driven business that values each team member's unique contribution and dedication to creating memorable customer experiences. Working at Dutch Bros means being part of a community that supports your well-being, development, and engagement with the larger community around you.

The role of a Broista at Dutch Bros Coffee is a vibrant and rewarding opportunity that goes beyond the typical barista position. As a Broista, you will be a team player who thrives on enthusiasm and collaboration. You will bring your authentic self to work each day, embracing adaptability and positivity in a fast-paced, customer-focused setting. Your primary duties will involve engaging with customers by greeting them warmly and making their coffee experience special from start to finish. You will educate customers about the diverse menu offerings, including current specials, helping them find exactly what they need. The Broista role requires consistency in delivering speed, quality, and service to meet Dutch Bros’ high standards. Reliability and readiness are key, as you will be expected to show up on time, communicate effectively, and support your teammates whenever needed.

Dutch Bros empowers its Broistas with comprehensive training and ongoing support to ensure they succeed. Employees receive benefits such as paid volunteer time, an education benefit program up to $5,250 per year after one year of service, and participation in a tip pool after training. The company takes employee well-being seriously by offering assistance programs and fostering a positive workplace culture. Compensation for this role is up to $16.00 per hour plus an average tip of $6.00 per hour, making it a competitive opportunity for those seeking a fun and fulfilling career in a unique and community-centered environment. Dutch Bros Coffee invites you to make a difference, grow your skills, and become part of a passionate team dedicated to spreading kindness and joy one cup at a time.

Job Requirements

  • Valid food handler permit or certification as required by state or local regulations
  • Ability to complete, pass, and maintain required trainings and certifications
  • Reliable transportation and punctuality for scheduled shifts
  • Ability to stand, walk, and move continuously for up to 10 hours per shift
  • Ability to lift, carry, push, or pull up to 65 lbs
  • Ability to adhere to all company policies and procedures
  • Strong communication skills in English
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or fast-paced retail experience is an asset
  • Strong communication skills including written, oral, and verbal English proficiency
  • Ability to perform mental math
  • Ability to work effectively in a team environment
  • Willingness to learn and adapt to changing circumstances

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about menu items and specials
  • Embody Dutch Bros culture and values in every interaction
  • Ensure consistency in speed, quality, and service
  • Maintain a positive and optimistic attitude
  • Be reliable by showing up on time and communicating availability
  • Help out teammates and support as needed

Job Criteria

Experience

Entry Level (1-2 years)


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