Dutch Bros logo

Broista - Tulsa, OK

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $15.00
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Work Schedule

Flexible
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that goes beyond serving coffee. Founded with a passion for community and culture, Dutch Bros Coffee has established itself as a fun-loving, people-first organization dedicated to making a meaningful difference one cup at a time. Known for its energetic atmosphere and strong culture rooted in love, kindness, and positivity, Dutch Bros Coffee prides itself on creating extraordinary experiences for both customers and employees alike. The company has cultivated a reputation not only as a leading coffee provider but as a place where employees feel empowered, valued, and part of a close-knit family known as Broistas. The culture is vibrant, with an emphasis on team spirit, authenticity, adaptability, and a people-first mentality that ensures every customer interaction is special and personal.

The Broista role at Dutch Bros Coffee is central to the company’s mission and culture. As a Broista, you become a vital part of the team that delivers not just quality beverages but also exceptional customer service and community impact. This position is ideal for individuals who are energetic, positive, adaptable, and authentic. Broistas engage directly with customers, providing a welcoming experience through friendly greetings, knowledgeable menu suggestions, and consistent quality service. Beyond serving drinks, Broistas embody the core values of speed, quality, and service, ensuring each customer’s order is accurate and served with a smile. The role requires flexibility, teamwork, and a commitment to Dutch Bros Coffee’s philosophy of "love all, serve all."

Employment with Dutch Bros Coffee offers more than just a job—it presents an opportunity to be part of a dynamic community-focused company that values personal and professional growth. The position is offered at an hourly wage of up to $15.00, including an average tip of $5.00 per hour, with variations influenced by factors such as location, hours, and individual performance. Dutch Bros Coffee emphasizes employee well-being through comprehensive support programs including physical and mental health resources, paid volunteer time, employee assistance programs, and an education benefit that offers up to $5,250 per year towards professional development after one year of service.

Working as a Broista means committing to a minimum of 15 hours per week with reliable transportation and the ability to be punctual for shifts and meetings. The company requires a Food Handler Permit or Certification as per local regulations and a commitment to completing all required training, including knowledge tests and certifications to maintain company standards. Duties also involve physical activity such as standing, walking, lifting up to 65 pounds, and occasional exposure to various weather conditions. Comprehensive training is provided during onboarding to set you up for success, equipping you with the tools and knowledge to excel in this fast-paced, customer-centered role.

In summary, Dutch Bros Coffee is much more than a coffee company—it’s a community of dedicated individuals passionate about delivering joy and exceptional service. The Broista role offers a unique blend of community engagement, personal growth opportunities, and a chance to be part of something bigger than yourself. If you thrive in a lively, supportive environment and want to make a positive difference in your community while building a rewarding career, Dutch Bros Coffee is the perfect place for you.

Job Requirements

  • availability to work a minimum of 15 hours per week
  • reliable transportation and punctuality for scheduled shifts
  • obtain and maintain a food handler permit or certification as required by local regulations
  • pass and maintain all required trainings and certifications
  • ability to stand, walk, and move for up to 10 hours per shift
  • ability to lift and carry up to 65 pounds
  • verbal and written proficiency in English
  • adherence to all company policies and procedures
  • flexibility to work in various weather conditions and perform physical tasks such as stooping and kneeling

Job Qualifications

  • high school diploma or equivalent
  • excellent communication skills in written and verbal English
  • ability to perform mental math
  • strong interpersonal skills and ability to work in a team
  • previous experience in customer service or food and beverage is a plus
  • ability to adapt to changing circumstances and maintain a positive attitude
  • willingness to learn and complete required training and certifications

Job Duties

  • engage with customers by greeting and thanking them with a smile
  • ask customers about their preferences and educate them about the menu and specials
  • embody the company culture and foster positive relationships
  • ensure consistency in speed, quality, and service by accurately fulfilling orders
  • maintain a positive attitude and optimism in all customer interactions
  • be reliable by showing up on time and communicating availability
  • support teammates and assist with tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


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