Broista! Surprise

Dutch Bros Coffee is a vibrant and rapidly growing coffee company known for its commitment to delivering exceptional customer experiences and high-quality beverages. As a dynamic and community-focused establishment, Dutch Bros prides itself on creating a unique coffee culture that combines speed, quality, and outstanding service. The West Valley location embodies the core values of the Dutch Bros brand, fostering a welcoming and energetic atmosphere for both employees and customers. This company continually emphasizes personal growth, teamwork, and dedication to customer satisfaction, making it an exciting place to build a career in the coffee industry. The Broista role at Dutch Bros West Valley is designed for individuals who are passionate about coffee, customer service, and being part of a team that thrives on excellence. As a Broista, you play a crucial part in maintaining the balance between Speed, Quality, and Service, which are the pillars of the West Valley ways. Your responsibilities extend beyond simply making drinks; you are an ambassador of the Dutch Bros culture who ensures every customer interaction is memorable by delivering unique "moments of special." This role requires engaging with customers warmly, accurately fulfilling orders, educating patrons about the menu and specials, and contributing to a positive and clean shop environment. Being a Broista means committing to maintaining high standards as outlined in the Broista standard checklist and the company’s Mafia Manifesto and Employee Handbook. In this fast-paced environment, you will be expected to stay composed during busy periods, anticipate the needs of both customers and teammates, and always operate with respect and professionalism. Punctuality, teamwork, and adherence to company policies are vital to being successful in this position. Additionally, Broistas must handle cash transactions confidently, perform mental math on the fly, and meet the physical demands associated with long hours of standing, walking, and other physical activities. Working as a Broista offers an opportunity to grow within Dutch Bros, with no limits to career advancement for those who excel and embody the company's values. The role is not just a job but a chance to join a community that supports personal development and a shared mission to bless the West through exceptional coffee and service.