Dutch Bros Coffee logo

Broista - Stockton, CA

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
Flexible
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
Dutch Bros swag
free drinks
401(k) matching

Job Description

Dutch Bros Coffee is a vibrant and dynamic coffee company that goes beyond just serving coffee. Established with a mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros has grown into a beloved brand that values fun, positivity, and genuine connection. Known for its unique culture and passionate team called Broistas, the company thrives on creating a workplace where employees are encouraged to be their authentic selves, embrace adaptability, and put people first. With its extensive community involvement and employee-first approach, Dutch Bros Coffee has positioned itself as more than just a beverage provider – it is a relationship-driven company that impacts lives one cup at a time.

As a Broista at Dutch Bros Coffee, you will play a critical role in upholding the company’s culture and delivering exceptional service to customers. This is a customer-facing role where you are the heart of the experience, greeting and engaging with each person who visits the establishment. You will educate customers about the menu, specials, and products while keeping a positive and authentic attitude. Success in this role requires you to be reliable, adapt to changing circumstances, and work collaboratively as part of a team dedicated to creating moments of joy in every interaction. You will ensure that orders are prepared with speed, quality, and consistency, truly embodying the values that Dutch Bros lives by.

The company invests heavily in employee development and well-being. As a team member, you will receive comprehensive training designed to set you up for success. Dutch Bros empowers its employees with opportunities to give back to the community by providing paid volunteer time, supports physical and mental health through assistance programs and resource groups, and offers an education benefit program providing up to $5,250 per year toward professional development after one year of employment. The job also includes participation in a tips pool post-training, 401(k) matching up to 4%, and unique perks such as company swag and free drinks to keep you energized.

Dutch Bros Coffee values punctuality, communication skills, and compliance with health and safety regulations, including a food handler permit as required. The work schedule may involve standing, walking, and occasional lifting up to 65 lbs, ensuring a physically active work environment. The compensation can go up to $23.00 per hour, which includes an average tip of $3.00 per hour, although actual tips may vary based on multiple factors.

If you thrive in an energetic atmosphere surrounded by like-minded people who value personal growth, community impact, and authentic connections, Dutch Bros Coffee offers a fulfilling career with room for wild growth and fun. This is more than a job—it’s a chance to be part of a meaningful movement where every cup serves a purpose.

Job Requirements

  • Obtain and maintain a food handler permit or certification as required
  • Adhere to all company policies and procedures
  • Reliable transportation to ensure punctuality
  • Complete and pass all required trainings and certifications
  • Ability to stand, walk, and move for up to 10 hours per shift
  • Ability to lift and carry up to 65 pounds
  • Demonstrate written, oral, and verbal English communication skills

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Positive attitude and team player mentality
  • Basic math skills for handling cash transactions
  • English proficiency, additional languages highly valued

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about menu items, products, and specials
  • Embody Dutch Bros culture by focusing on relationships and positivity
  • Ensure consistency in order preparation, emphasizing speed, quality, and service
  • Maintain a positive attitude and encourage optimism among teammates and customers
  • Demonstrate reliability by showing up on time and communicating availability
  • Assist team members and provide support as needed

Job Criteria

Experience

Entry Level (1-2 years)


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