Dutch Bros logo

Broista - San Antonio, TX

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Flexible
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Benefits

paid volunteer time
Employee assistance program
Education Benefit Program
Dutch Bros swag
free drinks
training program
401(k) matching

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company known for its passionate culture and commitment to making a difference one cup at a time. Founded with the mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros stands out as more than just a beverage brand. It is a vibrant community where employees, known as Broistas, are the heart of the operation, fostering a culture built on the philosophy of loving and serving everyone. With a focus on positivity, authenticity, and teamwork, Dutch Bros Coffee creates a supportive and engaging workplace that encourages personal and professional growth.

As a Broista at Dutch Bros Coffee, you will be an essential part of an enthusiastic team dedicated to delivering exceptional customer experiences every day. This role is perfect for individuals who are people-first, adaptable, authentic, and truly enjoy working with others. You will have the opportunity to meet new people regularly and create memorable moments by greeting customers with a smile, educating them about the menu and current specials, and consistently delivering high-quality service with speed and accuracy. The Broista position is more than just a job; it is a chance to embody the culture of Dutch Bros, which values relationships as much as beverages.

This role offers a supportive environment where your well-being and development are prioritized. Dutch Bros Coffee provides paid volunteer time, comprehensive health and mental wellness resources, and professional development opportunities through education benefits. New employees will be equipped with the training and tools necessary to succeed from day one. Additionally, the company offers a competitive compensation package that includes hourly wages up to $16.00, which factors an average tip of $6.00 per hour, 401(k) matching, and participation in a tip pool after training completion.

Working hours can extend up to 10-hour shifts involving physical activity such as standing, walking, lifting up to 65 lbs, and occasional exposure to varying weather conditions. Dutch Bros values reliability and punctuality, requiring employees to adhere to company policies and maintain necessary certifications, such as a Food Handler Permit. This role is ideal for individuals with strong communication skills, including proficiency in English, and a willingness to learn and engage in company trainings.

At Dutch Bros Coffee, you will find a fun-loving atmosphere supported by positive co-workers and a chance to contribute to your community. The company celebrates its employees with swag, free drinks, and fosters a culture where optimism and teamwork are at the forefront. If you enjoy a unique and lively work environment that challenges you to grow while making a meaningful impact, joining Dutch Bros Coffee as a Broista could be a rewarding career move.

Job Requirements

  • High school diploma or equivalent
  • Ability to obtain and maintain a Food Handler Permit or Certification as required by state or local regulations
  • Reliable transportation and punctuality
  • Completion and passing of mandatory trainings
  • Basic math skills for cash handling
  • Written, oral, and verbal proficiency in English
  • Ability to work up to 10-hour shifts with physical demands including standing, walking, lifting, and occasional weather exposure
  • Adherence to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Willingness to undergo required trainings and certifications
  • Ability to perform physical tasks such as standing, walking, and lifting up to 65 lbs
  • Proficiency in English, with additional languages valued

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about the menu, products, and specials
  • Embody the Dutch Bros culture by building relationships through positive interactions
  • Be consistent in delivering fast, high-quality service that meets customer orders
  • Maintain a positive attitude and foster optimism among team members and customers
  • Be reliable by arriving on time and communicating availability needs
  • Help out teammates as needed to ensure smooth operations

Job Criteria

Experience

Entry Level (1-2 years)


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